Guy holding a credit card and typing on a laptop

Help with your mobile bill

We’re operating in all Covid-19 Alert Levels, so you can still buy online, call or chat with us. Our Store Locator has details of which stores are open. If you are in hardship we can help. Please check our COVID FAQ for details and all updates.
View and pay your bill
Pay your bill online.

You can pay your mobile bill, your mobile broadband, Wireless Broadband or Rural Broadband using this link.

Pay a mobile bill now

Get your bill by email

We believe that digital is the best way to go, and recommend that you get your bill by email.
It's free and you can always print out the PDF we send you if you need to have a paper copy!

Follow these steps to get your bill by email.

Missing payments

Is a payment on your account missing? Fill out our form with your details, and we will get back to you ASAP.

Send us your payment query

Here's some other ways we can help

Speech bubbles icon
Live chat
You can chat with us 24/7 with questions about your mobile, broadband or home phone.
Chat with us

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up
WEB main_icn_Menu main_icn_Close

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.