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Help & Support

What can we help you with today?

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Need some help understanding your bill or how to pay? Answers right here.

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Have an issue with your phone, SIM card or connectivity? We can help.

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Need support with broadband? Here are the steps to get sorted.

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TV issues? We'll sort you out in no time.

Device Guides

Discover what your device can do, get set up and solve common problems
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Forms

Payment forms

Set up direct debits from your:

  • Bank account
  • Credit card
Mobile account forms
  • Update your name
  • Update your company's name
  • Change the owner of some or all of your mobiles
Broadband account forms
  • Update your name
  • Change the owner of your broadband or landline account

Here's some other ways we can help

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Live Chat

You can chat with us 24/7 with questions about your mobile, broadband or home phone.

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Vodafone Community

Check in here for help with questions about our products and network.

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Phone

We're always ready and willing to listen and help. Our team is available 24/7.

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FAQs

Check out the answers to our most common product and service questions

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