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Help & Support

What can we help you with today?

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Need some help understanding your bill or how to pay? Answers right here.

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Have an issue with your phone, SIM card or connectivity? We can help.

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Need support with broadband? Here are the steps to get sorted.

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TV issues? We'll sort you out in no time.

Apple iPhone XS

Get help with your new iPhone Xs

Here's some common tips to get the most out of your smartphone.

Restore content from an iTunes backup >
Restore content from an iCloud backup >
Insert your SIM >
Transfer files between your computer and phone >

View all guides and device specifications >

Device Guides

Discover what your device can do, get set up and solve common problems
Apple Device Guides
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Device Guides

Discover what your device can do, get set up and solve common problems
Apple Device Guides
HUAWEI
SAMSUNG
SONY
Vodafone

Here's some other ways we can help

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Live Chat

Our team is available from 9AM to 9PM, Monday to Friday.

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Vodafone Community

Check in here for help with questions about our products and network.

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We're always ready and willing to listen and help. Our team is available 24/7.

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FAQs

Check out the answers to our most common product and service questions

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