Help & Support
Need some help understanding your bill or how to pay? Answers right here.
Have an issue with your phone, SIM card or connectivity? We can help.
Need support with broadband? Here are the steps to get sorted.
TV issues? We'll sort you out in no time.
Here's some common tips to get the most out of your smartphone.
Restore content from an iTunes backup >
Restore content from an iCloud backup >
Insert your SIM >
Transfer files between your computer and phone >
View all guides and device specifications >
Our team is available from 9AM to 9PM, Monday to Friday.
Check in here for help with questions about our products and network.
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Check out the answers to our most common product and service questions