man on a mobile leaning on car

Our mobile network guarantee

We’re operating in all Covid-19 Alert Levels, so you can still buy online, call or chat with us. Our Store Locator has details of which stores are open. If you are in hardship we can help. Please check our COVID FAQ for details and all updates.

30 day money back guarantee

We’re so confident you’ll love our mobile network, we’re offering a money back guarantee.

Join Vodafone on an On Account plan and if you're not fully satisfied within the first 30 days - get your money back. See our terms below.

New Zealand's reliable mobile network covers over 98.5% of the population, with 4G to over 96%.

To take us up on our Network Guarantee, visit us in-store.

For more info, see our Network Guarantee FAQs. Terms and Conditions apply.

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.