Wi-Fi

About our Wi-Fi Extender

This article provides answers to common questions we have received about the Wi-Fi Extender including what it does, technical specifications and step-by-step user guides.What does our Wi-Fi Extender do?Wi-Fi Extenders helps extend the range of your Wi-Fi coverage in your home. This means you'll be able to connect to your Wi-Fi network from parts of your home where it previously was not accessible. Web management page overviewYou can access your Wi-Fi Extender's configuration settings through the web management page - this is done using your internet browser. Find out how to access the Wi-Fi Extender web management page > You can find out what options are available within the Wi-Fi Extender web management page in the options below: StatusThe status menu give you an overview of various aspects of your Wi-Fi Extender. DeviceDisplays your Wi-Fi Extender's name, software version, uptime, the current time and the currently selected mode.

3 tips to control your mobile data usage

This article suggests tips to save data usage on your mobile phone.

Ultra Hub | Find your expected Wi-Fi speed

How to use the Ultra Hub to discover and understand your device's Wi-Fi capability

About Wi-Fi Assist for iPhone

This article is about a feature in iOS 9 and later versions of iOS for iPhone and iPad that uses mobile data when your Wi-Fi connection is poor or broken.

Change your Pocket Wi-Fi password

If you haven't changed these details, you'll find them inside the back cover of your Pocket WiFi

Set up your Wi-Fi Booster

Wi-Fi Booster was placed on stop sell as of 14th September 2020 and is no longer available.

Connect a mobile phone to Wi-Fi

If your smartphone isn't detecting your home Wi-Fi network, ensure you check the following:

Wi-Fi Booster | Access configuration settings

This article takes you through how to access your Wi-Fi Booster's configuration settings through your internet browser.

What is a Pocket WiFi?

Our Pocket WiFi devices provide you with mobile broadband access for up to 10 devices - laptops, smartphones, tablets, iPads and so on. Simple to set up and use, it is a compact mobile Wi-Fi router (about the size of a pack of cards), powered by its own battery (capable of up to 4 hours usage) and runs on our mobile network to connect you to the Internet.

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.