Vodafone HG659 | Frequently Asked Questions

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This article provides answers to common questions about the Vodafone HG659 modem.

Basic specifications

The Vodafone VDSL Wireless Modem (Huawei HG659) wireless home gateway modem with 802.11n Wi-Fi providing:

  • Extended wireless coverage throughout your home, with high speeds for PCs and mobiles
  • 4 x Ethernet (10/100/1000 Mbps) RJ45 ports so you can connect up to 4 devices by cable
  • Gigabit Ethernet port. 2 x USB 2.0 ports let you connect and share a storage device, or a printer
  • With the next generation of Internet just around the corner, the inclusion of IPv6 support on this modem means you will be able to enjoy a new world of applications without having to upgrade.

How to plug in your modem

Find out how to plug in your Vodafone wireless modem >

SIP on the Vodafone wireless modem

For Vodafone SIP, the factory defaults must be used and line settings are automatically provisioned at first time install or after a factory reset.

  • For third-party SIP configuration, line parameters are accessible via the Telephony menu under the Admin login for your web management page.
  • Please note: Vodafone does not provide support for third-party voice lines.

If you want to reinstate the Vodafone SIP settings, you will need to carry out a Factory Reset.

I don't see any lights on my modem?

If you don't notice any lights on your Wi-Fi modem, you must check the following:

  • Your Wi-Fi power cable is plugged in to the power socket and you've got power (electricity) at home
  • Your modem is turned on (if it has an on/off button)
  • If you still don't see any lights on your modem, you can trying plugging it in to another power socket
  • If the issue continues, there is a chance the power cable or the wireless modem isn't working.

User Guide

Download the Vodafone HG659 modem guide (PDF)

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