Vodafone broadband: Already got a modem?
About using a modem you already own with Vodafone broadband.
Voice Calling over broadband
If you have Voice calling over broadband, you will need to use the latest Vodafone supplied modem as Voice calling over broadband doesn't work with other modems.
Vodafone Broadband only (no voice calling) or standard copper landlines
You can use your own modem if you don't have Voice calling over broadband.
- Use these modem network settings, if you have either of the below connection:
- Ultrafast HFC
- If you are getting Ultrafast HFC or Fibre installed for the first time, a technician will be booked to install, setup and connect a Vodafone supplied modem. If not, click here for self install steps.
Non-Vodafone modem support
As there are lots of different modems and routers, it's not possible for us to be able to support them all. Don't worry - your hardware supplier will be able to help and you'll find their contact number in your hardware manual or you can check your modem/router supplier's contact details.
If you do have a Vodafone-supported modem and need some help, please have your broadband username and password handy when you call us.