B525 Modem | Step-by-step guides

Published on: 28/03/2023 06:03 AM

This article covers the most common questions and answers about the B525 (e.g. how to set up your modem).

Set up

Log into the web management portal

What you'll need:

A computer that is connected to the modem either through Wi-Fi or an Ethernet cable
The username and password for your modem (found on the bottom of most One NZ modems)
To ensure your modem is plugged in and powered on

If you're using a non-One NZ modem or your modem isn't listed above, you'll need to refer to your modem's user guide for assistance in accessing the web management page.

Steps

Open a web browser and go to 192.168.1.1
Enter your:
- Username - admin
- Password - admin
On your keyboard, press Enter

The web management page appears.

Support

If you cannot open the web management page, please check the following:

The power is on
Either your computer's Wi-Fi is on or it is directly connected to the modem with an Ethernet cable
Your browser is set to automatically get an IP address and DNS server address.

If you still can't open the page, please give us a call - we'll run through some other checks on our side.

Install a SIM card

At the bottom of your modem, find and open the SIM Card cover
Turn your SIM card so it matches the diagram above the slot
Gently push the SIM into the slot until it clicks in place

Tip: You can see the SIM is correctly inserted when it stays securely in the slot and it appears level with the area around it

Using the B525

Change your Wi-Fi name or password

Please note: When you log into your modem's web management page for the first time, the setup wizard gives you the option to change the Wi-Fi name and password.

Open a browser and go to 192.168.1.1
The Home screen appears
From the top-right side of your screen, click Log in
Complete the following fields
- Username
- Password
  
  Please note: Your username and password were created when you first set up your modem
Click Log in
Click the Settings tab

The Configure WLAN Settings screen appears
From the left-side menu, expand the WLAN option and select WLAN Basic Settings

The WLAN Basic Settings screen appears
In the table, find the relevant SSID (name of your Wi-Fi) and click Edit

To change your Wi-Fi name, continue to step 8
To change your Wi-Fi password, go to step 9
In the SSID field, enter a name for your Wi-Fi
This is the name devices trying to connect to your Wi-Fi will see.
Please note: Wi-Fi names for 2.4GHz and 5GHz are set up separately

To change your Wi-Fi password as well, continue to step 9
Otherwise go to step 10
In the WLAN key section, enter a new password

Please note: Wi-Fi passwords for 2.4GHz and 5GHz are set up separately
Click Apply

Change modem password

Please note:The first time you go to your modem's web management page, you will be asked to create a new modem password.

Steps

Open a browser and go to 192.168.1.1
The Home screen appears
From the top-right side of your screen, click Log in
Complete the following fields
- Username
- Password
  
  Please note: Your username and password were created when you first set up your modem
Click Log in
Click the Settings tab

The Configure WLAN Settings screen appears
From the left-side menu, expand the System option
Select Modify Password

The Modify Password screen appears
Complete the following fields:
- Current password
- New password
- Confirm your password
Click Apply

After clicking Apply, your new password will need to be entered whenever you want to access your modem's configuration settings.

Change APN or 3G/4G preference settings

Our customers can manually choose to connect their Wireless and Rural Broadband modems to our 3G or 4G network. They can also manually set their APN.Your customer cannot make changes to their router settings while the home phone is in use.

Steps

Select the setting which needs to be updated:

Choose 3G / 4G as preferred network

Open their web browser and go to http://192.168.1.1
The Huawei B315/B525 dashboard appears
Click Log In

A popup appears prompting your customer to enter their username and password
Complete the following fields:
- Username: admin
- Password: admin
  Click Log In
Click the Settings tab
From the left-side menu, expand the Dial-up menu item
Click Network Settings

The Network Settings screen appears
From the Preferred mode drop-down menu, select the required network:
- LTE Preferred: 4G
- UMTS 3G Preferred: 3G
  
  Ensure you do not change the Network Search Mode
Click Apply

APN

Open their web browser and go to http://192.168.1.1
The Huawei B315/B525 dashboard appears
Click Log In

A popup appears prompting your customer to enter their username and password
Complete the following fields:
- Username: admin
- Password: admin
Click Log In
Click the Settings tab
From the left-side menu, expand the Dial-up menu item
Click Profile Management
Click New Profile

The New Profile popup appears
Complete the following fields only:
- Profile name:
- APN: Broadband
Click Save
If you are not able to change the APN, ensure you are not calling from yourRural Wireless Broadband home phone (you cannot make changes to their modem while the home phone is in use)

Support

What happens if an incorrect setting is selected

Preferred network: slow broadband speeds
APN: unable to connect to network

Change your Wi-Fi channel

What is a Wi-Fi channel?

A Wi-Fi channel is like a lane on the road - the less cars in your lane, the closer to the speed limit you can go. When you're on a channel which is not used by many devices it can help you experience:

Less disconnections
Faster browsing and download speeds

When should I change my Wi-Fi channel?

You should consider changing your Wi-Fi channel when you:

Have checked the Wi-Fi Analyser and can see there are a lot of other devices in your area using the same channel
Experience slow browsing speeds when using Wi-Fi but normal speeds when connected using an Ethernet cable
Have a poor Wi-Fi signal

Steps

Open a browser and go to 192.168.1.1
The Home screen appears
From the top-right side of your screen, click Log in
Complete the following fields
- Username
- Password
  
  Please note: Your username and password were created when you first set up your modem
Click Log in
Click the Settings tab

The Configure WLAN Settings screen appears
From the left-side menu, expand the WLAN option and select WLAN Advanced Settings

The WLAN Advanced Settings screen appears
In the 2.4GHz and 5GHz section, find the Channel drop-down menu and select a channel of your choice
Click Apply

After you click Apply, a confirmation message appears.

Troubleshooting

Factory Reset

There are two ways to factory reset your modem:

Reset button on the modem
Through the web management page

Option 1 - Reset button

On the back of your modem, find the RESET button
Press and hold the RESET button for 5 seconds
Please note: You will need to use a paperclip (or similar size object)

Option 2 - Web management page

Open a browser and go to 192.168.1.1

The Home screen appears
From the top-right side of your screen, click Log in
Complete the following fields
- Username
- Password
  
  Please note: Your username and password were created when you first set up your modem
Click Log in
Click the Settings tab

The Configure WLAN Settings screen appears
From the left-side menu, expand the System option
Select Restore Defaults

The Restore Defaults screen appears
Click Restore

Please note: This will undo any changes you have made to your modems settings (they will be reverted back to their factory defaults)

After the factory reset completes, you are taken back to the web management home page.

Upgrade modem firmware

Open a browser and go to 192.168.1.1

The Home screen appears
From the top-right side of your screen, click Log in
Complete the following fields
- Username:
- Password:
  
  Please note: Your username and password were created when you first set up your modem
Click Log in
Click the Update tab

The Update screen appears
From the options below, select how you'd like to update your firmware: