Updating your credit card through www.vtv.nz

This page explains how you can add, update or remove your credit card details through www.vtv.nz.

Add or update a credit card

  1. Go to www.vtv.nz and log in

    https://help.vodafone.co.nz/euf/assets/images/kb/Vodafone_TV_Customer_Portal/Vodafone_TV_Portal_Sign_In_Screen2.gif

  2. Click the Billing tab

    https://help.vodafone.co.nz/euf/assets/images/kb/Vodafone_TV_Customer_Portal/Vodafone_TV_Portal_Billing_Tab.gif

    The Billing screen appears

  3. If you need to:
    • Add a new credit card, click Add credit card
      https://help.vodafone.co.nz/euf/assets/images/kb/Vodafone_TV_Customer_Portal/Vodafone_TV_Portal_Credit_Card_Add.gif
    • Update an existing credit card, find the card you wish to update and click Update Credit Card
      https://help.vodafone.co.nz/euf/assets/images/kb/Vodafone_TV_Customer_Portal/Vodafone_TV_Portal_Billing_Credit_Card_Update.gif

      The Credit card details screen appears
  4. Enter your credit card details and click Add Credit Card

    https://help.vodafone.co.nz/euf/assets/images/kb/Vodafone_TV_Customer_Portal/Vodafone_TV_Portal_Add_Credit_Card_Button.png

Your new credit card is now added to your account. It will appear in the Billing tab (only the last 4 digits are visible).

Remove a credit card

  1. Go to www.vftv.nz and log in

    https://help.vodafone.co.nz/euf/assets/images/kb/Vodafone_TV_Customer_Portal/Vodafone_TV_Portal_Sign_In_Screen2.gif

  2. Click the Billing tab

    https://help.vodafone.co.nz/euf/assets/images/kb/Vodafone_TV_Customer_Portal/Vodafone_TV_Portal_Billing_Tab.gif

    The Billing screen appears

  3. Click Remove Credit Card

    https://help.vodafone.co.nz/euf/assets/images/kb/Vodafone_TV_Customer_Portal/Vodafone_TV_Portal_Billing_Credit_Card_Remove.gif

  4. Click Remove Credit Card

    https://help.vodafone.co.nz/euf/assets/images/kb/Vodafone_TV_Customer_Portal/Vodafone_TV_Portal_Credit_Card_Remove_Conf.gif

After clicking confirm, your credit card is removed - when you click the Billing tab, it won't appear as a registered credit card.

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