The VodafoneTV Customer Portal (www.vtv.nz) gives you the ability to update your details online. This includes:
- Name registered against the account
- Mobile Number
- Registered email address (changing this will change the email address you need to log into your account)
- How you receive billing notifications
- Marketing notification options
Please note: This is only available if your VodafoneTV service isn't included as part of your broadband bundle (doesn't appear on your Vodafone Broadband bill).
Steps
- Go to www.vtv.nz and log in
- Click Account
- Click the pencil icon next to the field you want to update Choose the field you are updating:
- First name and Last name - Enter the new name you want to change it too (if you are moving ownership of your Vodafone TV remove any registered credit cards)
- Mobile Number:
- Enter your new mobile number into the Mobile Number field
- Click Continue
- You will receive a confirmation TXT with a 5 digit code
- Enter the 5 digit code, then click Confirm
-
Email:
- Enter your new email address into the Email field
- Click Continue
- You will see a confirmation message that your email has been updated
- Notifications - Select which option you like to change
- First name and Last name - Enter the new name you want to change it too (if you are moving ownership of your Vodafone TV remove any registered credit cards)
