Should I choose Vodafone A, B, C or D?

What option to choose when adding a service to My Vodafone or paying a bill using internet banking.

Hand holding phone making payment with app

This page will guide you on how to pick the right option when:

  • Adding a broadband service to My Vodafone
  • Making payments via internet banking

Vodafone A

(Bottom of the first page)
Service - Mobile, Broadband, home phone or TV

mobile-default.gif

Vodafone B

(Top right on the first page)
Service - Broadband, home phone or TV

vodafoneb2.gif

Vodafone C (REF:TCL)

(Top right on the first page)
Service - Broadband, home phone or TV

kenan-default1.gif

Vodafone D

(Middle left on the first page)
Vodafone One Business

vodafone-d.png

My Vodafone option
ServicesBefore 31st October 2018 
 Reference that appears on your billInternet banking option 
Vodafone A
Mobile, Broadband, home phone and TVNo reference  Vodafone Mobile/Unified Comms
Vodafone B 
Broadband, home phone and TVNo reference  Vodafone Fixed Line and Broadband
Vodafone C
Broadband, home phone and TV REF: TCL Vodafone Ref: TCL
Vodafone D
Vodafone One BusinessREF: VNGS  Vodafone Next Generation Services

Support

I haven't received a bill yet

Personal

Broadband type When you ordered broadband
Before 20th November 201820th November 2018 onwards
 ADSL Vodafone B Vodafone B
 VDSL Vodafone B  Vodafone A
 Fibre Vodafone B  Vodafone A
 Ultrafast HFC Vodafone C Vodafone A

Business

I ordered my broadband before 20th November 2018
Please select Vodafone B  
I ordered my broadband on or after 20th November 2018
Please select Vodafone A

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