Ultra Hub modem | Set up port forwarding

Information about Port Forwarding on an Ultra Hub modem

This page explains how you can set up port forwarding on an Ultra Hub modem.

https://help.vodafone.co.nz/euf/assets/images/kb/Modems/Ultra_Hub/Ultra_hub_device.png

Please note: The our technical support team are unable to assist you with port forwarding queries. We are providing this information as a guide only, and staff are unable to provide further troubleshooting information.

Steps

  1. Open a web browser and go to 192.168.1.1  
    The Welcome screen appears
  2. Complete the following fields:
    • Username: vodafone
    • Password: You can find this on the bottom of the modem
      https://help.vodafone.co.nz/euf/assets/images/kb/Modems/Ultra_Hub/Log_In/username_password.png
  3. Click Log In
    https://help.vodafone.co.nz/euf/assets/images/kb/Modems/Ultra_Hub/Log_In/Log_In.png
    The Overview screen appears
  4. Click the Internet tab
    https://help.vodafone.co.nz/euf/assets/images/kb/Modems/Ultra_Hub/Mega_menu/Internet.png
  5. From the left-hand menu, click Port Mapping
    https://help.vodafone.co.nz/euf/assets/images/kb/Modems/Ultra_Hub/port_forwarding/Port_Mapping.png
    The Port Mapping screen appears
  6. In the Port Mapping section, click the + symbol
    https://help.vodafone.co.nz/euf/assets/images/kb/Modems/Ultra_Hub/port_forwarding/add_port_map.png
    The Add Port Mapping pop up appears
  7. Complete the following fields:
    • Service
    • Protocol
    • Device
    • LAN IP
    • Type
    • Public Port Range
    • LAN Port Range
      https://help.vodafone.co.nz/euf/assets/images/kb/Modems/Ultra_Hub/port_forwarding/port_mapping_fields.png
  8. Click Save
    https://help.vodafone.co.nz/euf/assets/images/kb/Modems/Ultra_Hub/port_forwarding/Save_port_map.png
    The pop up closes
    The port forward you set up is now listed on the Port Mapping screen
  9. Click Apply
    https://help.vodafone.co.nz/euf/assets/images/kb/Modems/Ultra_Hub/port_forwarding/Apply_port_map.png

After a port forward is added, you may need to also allow the connection in your firewall if the application using the port forward is running on your computer.

  • In some instances your computer may prompt to allow the port forward, otherwise go into the firewall settings to allow the application.
  • Other devices such as IP Cameras, Game Consoles and NAS machines often accept these automatically and the modem change is sufficient.

Frequently Asked Questions

What is port forwarding?
Port forwarding is a way to make a computer or server on your private network accessible to computers on the Internet, regardless if you are behind a router or Firewall. It is commonly used for hosting:

  • Game servers
  • Peer-to-peer downloading
  • Static VPN routes
  • Voice over IP type applications.

Need a static IP?

 Customer typeDetails 
 Personal
  • Please contact our support team who will provide you with pricing information
  • This service is not free of charge - you will need to agree to an additional monthly fee on top of your broadband package for a Static IP address
 Business

After you have been assigned a Static IP, make a note of it and restart your router. The modem will automatically be assigned the Static IP address you have been provided.

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