This page explains how to use the My One NZ app to Top up a Prepay service using a recharge voucher.
Steps
- Log into the My One NZ app
- Tap the Top up tile
- Tap on the Payment Method Tile
- From the Select payment method drop-down menu, select Top up with recharge voucher
Enter the Voucher Number
- Tap Complete payment
- A message appears confirming that your Top Up was successful.
What to do if that didn't work
If you have trouble topping up using the My One NZ App please try using My One NZ on our website