Top up | Via My One NZ app with a Recharge Voucher

This page explains how to use the My One NZ app to Top up a Prepay service using a recharge voucher.

Steps

  1. Log into the My One NZ app
  2. Tap the Top up tile
    Screenshot My One NZ App Topup Tile
  3. Tap on the Payment Method Tile
    Screenshot My One NZ App Topup Method
  4. From the Select payment method drop-down menu, select Top up with recharge voucher
    Screenshot My One NZ App Topup Voucher
  5. Enter the Voucher Number

    Screenshot My One NZ App Enter Voucher Number

  6. Tap Complete payment
  7. A message appears confirming that your Top Up was successful. 

What to do if that didn't work

If you have trouble topping up using the My One NZ App please try using My One NZ on our website

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