Mobile Broadband

Cancel a Prepay Mobile Broadband Add-On

Steps to cancel a Prepay Add-On

Can I use my mobile's SIM card in my Mobile Broadband device?

Yes, you can use your phone's SIM card, as long as your plan has a data allowance.

Prepay Mobile Broadband credit used up?

What to do if you use up all your Prepay credit

Vodafone Mobile Connect software | Summary

Vodafone Mobile Connect (VMC) software is required to use a Vodem or Pocket WiFi, and is included with the device.

About mobile broadband overseas

Our 3G and 4G Mobile Broadband Vodems and Pocket WiFi are quad-band devices (900/1800/1900/2100MHz) which means it can connect to almost all overseas networks we have roaming agreements with.

Import/back up contacts | Mobile Broadband software

Our Mobile Broadband software allows you to import contacts from either a SIM card or from a .csv format file (that can be created using popular word processing or spreadsheet programs). You can also back up your contacts in the same way:

Mobile Broadband | Connect via a VPN

One NZ Mobile Broadband software is compatible with most VPN systems.

What is a Pocket WiFi?

Our Pocket WiFi devices provide you with mobile broadband access for up to 10 devices - laptops, smartphones, tablets, iPads and so on. Simple to set up and use, it is a compact mobile Wi-Fi router (about the size of a pack of cards), powered by its own battery (capable of up to 4 hours usage) and runs on our mobile network to connect you to the Internet.

Mobile Broadband | Send or receive TXTs via your PC

TXTs or SMS (Short Message Service) enables you to send a brief message over the mobile network to another mobile phone or USB device. Our Mobile Broadband software for PC allows TXTs to be sent and received via the Pocket WiFi or Vodem, instead of your mobile phone or device.

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