Here is a quick list of useful TXT services to manage your mobile account.
These TXTs are free to send and receive.
TXT services available:
Prepay check balance, Top Up, and IOU.
| TXT service | Send this | to this phone number |
| What's my Prepay balance? | BAL | 777 |
| What's my Prepay plan? | CURRENT | 756 |
| What Add-Ons do I have? | MYADDONS | 756 |
| What Add-Ons can I get for my plan? | ADDON INFO | 756 |
| Top up Via TXT with a registered credit card | ||
| Load a Prepay recharge voucher to Top Up your credit. | your voucher code | 887 |
| Get an instant $5 Top Up
- repaid next time you add credit to your account. | IOU | 468 |
Buy and manage your Add-Ons.
| TXT Service | Send this | to this phone number |
| Which Add-Ons you can buy. | ADDON INFO | 756 |
| What Add-Ons you've got, renew dates, and balances. | MYADDONS | 756 |
| Buy 500MB of data (lasts 30 days). | Buy Data_500MB | 756 |
| Buy 1GB of data (lasts 30 days). | Buy Data_1GB | 756 |
| Buy 2.5GB of data (lasts 30 days). | Buy Data_2.5GB | 756 |
| Data Today 300MB (lasts until midnight of same day). | Buy DATATODAY | 756 |
| Data 1 Week - 300MB (lasts 1 week). | Buy Data1wk | 756 |
| Morning Hit Data 1GB of data to use between 7am-9am that day. | Buy MorningHit | 756 |
| Night Cap Data 1GB of data to use between 7pm and midnight that day. | Buy Nightcap | 756 |
| All Nighter Data 1GB of data to use between 10pm and 7am (lasts 1 day). | Buy Allnighter | 756 |
| Mins 1 Week - 30 NZ minutes (lasts 1 week). | Buy Mins1wk | 756 |
| NZ& OZ Mins - 100 NZ or Oz Mins (lasts 30 days). | Buy NZOZMins | 756 |
| Get this list on your mobile. | HELP | 756 |
TXT services for Pay Monthly.
| TXT Service | Send this | to this phone number |
| Get your unpaid balance and date of next bill. | BAL | 777 |
| Buy a BestMate (see below more steps etc). | BUY BESTMATE | 756 |
| Get Family Add-On (see below for more on managing your Family). | BUY FAMILY | 756 |
TXT services for all
| TXT service | Send this | to this phone number |
| Is this number on our network? | the phone number you want to check. | 300 |
| What's my number? i.e. check the phone number for a mobile, Vodem or tablet. | NUMBER | 521 |
| CallMe - TXT your friend's number to this number - they'll get a TXT to call you. | the phone number you want to use. | 798 |
| Blacklist - block TXTs & PXT messages. | See our Blacklist page
for details. | 713 |
Set up and run Family Add-On
| TXT service | Send this | to this phone number |
| Buy Family Add-On. | Buy Family | 756 |
| Add a Family member. | Add FamilyNumber phone number | 756 |
| Change a Family member. | Change Family old phone number new phone number | 756 |
| Remove a Family member. | Remove FamilyNumber phone number | 798 |
For additional help with the Family Add-On, please call us on 777 from your mobile.
Set up and run BestMate Add-On
| TXT service | Send this | to this phone number |
| Buy Best Mate Add-On (Not available on all plans). | Buy BestMate | 756 |
| Buy 2 x BestMates (Not available on all plans). | Buy BestMates2 | 756 |
| Buy 3 x BestMates (Not available on all plans). | Buy BestMates3 | 756 |
| Set up BestMate number. | Mate phone number | 756 |
| What are is BestMate number(s). | ListMates | 756 |
| Change your BestMate number. | CHGMATE | 756 |
| Then following CHGMATE send your Mate number. | Mate phone number | 756 |
Your account balance TXTs in plain English.
Pay Monthly - TXT BAL to 777.
| TXT Format | Information |
| Unbilled balance: $36.54 (excl GST & mnthly plan fee). | This refers to your usage since your last bill. Please note: Note, your usage may not include activity in the last 2 hours or any roaming charges incurred while overseas. |
| Yr nxt bill date: 18/02/19 | The date of your next bill. |
| Check your balance, usage & more in the My One NZ App: https://one.nz/myvf | Option to log in or register for My One NZ. |
Prepay - TXT BAL to 77
| | Information | TXTFormat | Example |
General BAL:
| Balance on the account | Unused credit $nnn.nn | Unused Credit: $33.59 |
| Expiry date of credit | Expiry date: dd/mm/yyyy | Expiry date: 25/03/2003 | |
| Last call cost (of voice calls only) | Last Call dd/mm/yy | Last Call: 20/10/2001 (this field can be n/a) | |
| Total Add-On amount. | nc per TXT; nc per min | 0c per TXT; 0c per min | |
| Add-On recurring date. | Recurs dd/mm/yy | Recurs 9/11/06 | |
| BestMate number. | Mate 1 #<021xxxxxx> | Mate 1 #021123456 |