Lost My Vodafone password
This article covers how you can recover or reset your password for the My Vodafone service.
My Vodafone for mobile
My Vodafone broadband and landline password:
To have your My Vodafone home phone and internet password emailed to you, simply use the forgot password tool and provide the following:
1. Your customer number (Your customer number is on the top right corner of your bill - usually a 7-digit number)
2. Your username
If you're a Wave, PC Connect or Quik customer then you'll need to add one of the following extensions to your username:
Wave customers: username_wave
PC Connect customers: username_pcco
Quik customers: username_quik
Otherwise please give us a call on 0800 438 448 and we'll issue you a new password.
Ultrafast HFC or Cable broadband customer using Customer Zone?
You'll have REF:TCL on your bill, here's how to reset your password.