My One NZ

Which My One NZ password are you trying to reset?

• Mobile connection
• Home phone & broadband

Please note: If you have added your ADSL or VDSL broadband to the My One NZ app, you can also retrieve your password from inside the app as well.

If you have Naked broadband i.e. no home phone, please call us on 0800 438 448 and we can help you. 

Customer Zone

Customer Zone password tool  

You can also call us on 0508 735 373 if you prefer or don't have your login ID

One NZ Careers profile

Careers profile password tool