Ultra Hub | Change Wi-Fi name or password

Ultra Hub modem guide to personalise a Wi-Fi name and/or password

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This page explains how to change the Wi-Fi name and password on an Ultra Hub modem.

What the modem looks like


Choosing your Wi-Fi password
We recommend you use a password that is a combination of:

  • Minimum 8 characters
  • Minimum 1 lower and 1 uppercase letter
  • Numbers
  • Symbols


  1. Open a web browser and go to  
    The Welcome screen appears  
  2. Complete the following fields:
    • Username: vodafone
    • Password: You can find this on the bottom of your modem
  3. Click Log In
    The Overview screen appears
  4. Click the Wi-Fi tab
    The Setup screen appears
    To change your Wi-Fi name, continue to the next step
    To change your Wi-Fi password, go to step 6
  5. In the Wi-Fi Name (SSID) section, enter a name for your Wi-Fi 
    This is the name devices trying to connect to your Wi-Fi will see
    Please note: Wi-Fi names for 2.4 GHz and 5 GHz are set up separately
    To change your Wi-Fi password as well, continue to the next step
    Otherwise, go to step 9  
  6. In the Wi-Fi Password section, click Change Password
    Please note: Passwords for 2.4 GHz and 5 GHz are set up separately
    The Password pop up appears
  7. Complete the New Password and Re-enter Password fields
    This will be your new Wi-Fi password
    As you enter your new password, we will indicate its strength (how easy it is to guess). 
  8. Click Save
    The pop up will disappear and you will see the Setup screen again
  9. Click Apply
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