BestMates for home phone | Change numbers or nicknames

With BestMates for home phone you can nominate up to 5 friends or family members, with an NZ mobile or NZ landline, then call them as many times as you like. Each call can last for up to 2 hours - calls of more than 2 hours are charged at 26c per minute for NZ landlines and 36c per minute for NZ mobiles for the time beyond the 2 hours.

Please note: You can edit your 5 BestMates for home phone numbers and nicknames once per month for free.

Update your BestMates for home phone online (ADSL and VDSL)

Find out how to update BestMates for Home phone  >

Update BestMates for Home Phone online (Fibre/Cable & HFC)

  • Sign into Customer Zone under My Profile
  • On the right-hand side of the screen click on "Update BestMates Numbers"
  • Select the phone number you would like to add or change your BestMates for home phone to and type the numbers and nicknames in the spaces provided.
  • When you have done this click 'CONFIRM'
  • If your BestMate doesn't show, please call us on 0508 888 800

Update BestMates for Home Phone (Wireless Broadband)

Please call is on 0800 189 189 and we will change your BestMates on that call.

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