This article contains steps on how to manage Caller ID on copper phone lines for ADSL/VDSL connections.

This calling feature lets you see who's calling before you answer the call, and keep track of who has called. 

Before you begin

There is a monthly fee for Caller ID .

In some situations, Caller Display cannot show a caller's number. For example, number withheld/blocked by caller, overseas numbers, payphones and some mobile phones.

Below describes how it works:

• To use Caller ID, you need a compatible phone or a caller display unit (the unit is normally battery powered, attaches to your phone and plugs into a telephone jackpoint)
• As long as your caller stays on the phone so it rings at least twice, the phone or display unit will keep a record of all the people who have called you

Steps