Broadband

DN8245 | Update Firmware

This article explains how to update the firmware on DN8245 modem.

SmartWifi X80 | Set up the modem

This page explains how to set up a SmartWifi X80 for Business Wireless

SmartWifi X53 | Set up the modem

This page explains how to set up a SmartWifi X53 for Business Fibre

My One NZ | Change My One NZ account details (One NZ A)

This article covers how you can change personal details associated with your My One NZ account.

CustomerZone | Change email address

This article covers how you can change the email address associated with your Customer Zone service.

My One NZ | Change email address (One NZ B)

This article covers how you can change the email address associated with your My One NZ service.

Voice Calling Over Broadband | Troubleshoot Degraded Service

This article contains some steps you can try if you are hearing static or robotic or choppy audio on your VoIP phone line.

Payments|Setup direct debit via Bank Account using My One NZ (One NZ A)

This page explains how to set up a direct debit from a bank account using My One NZ for desktop.

Customer Zone | Update contacts

A contact on an account is someone who can ask questions about an account and may have authority to make changes. If someone is not loaded as a contact on an account, they won't be able to make changes to the account or have access to any account-specific information.

Deco App | Reboot a Deco Device

This page explains how to remove a Deco device from a network using the TP-Link Deco app.

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