About part-month charges on your bill

Details about how part-month charges work

Man in checkered shirt paying with credit card

A part-month charge may appear on your bill if you're a new customer or an existing customer who has changed plans during their billing cycle. This is because your connection date or the date that you have changed your services may not be the same as your billing date.

New to Vodafone - First bill

If you're new to Vodafone, your first bill may include:

  • Month in advance charge

    This is the charge which begins on your billing cycle date and includes a full month in advance charge. It is how we how plan charges will normally appear on your bill 

  • Part Month Charge

    The part month charge applies from your sign-up date up until your first billing cycle date. Because your plan is charged in advance, these are the backdated charges that apply for the days when your plan was active, but we hadn't billed your for yet.

first-month-part-month.jpg

Example
You sign up to a plan 8th June and are assigned a billing date of the 1st of each month.

  • Part-month charge:  Applies from 8th -30th June
  • Full month charge: Applies from 1st July- 31st July
first-month-part-month-example.jpg


    Current Vodafone customer - Changed plans

    If you're a current Vodafone customer and you recently changed your plan, your next bill may include:

    • Credit

      This is a credit for the days you were no longer on your old plan, which you had already paid for in advance 

    • Part Month Charge

      The part month are the backdated charges that apply for the days when your new plan was active, but we haven't billed you for yet.  

    • New Plan Month in advance charge

      This is your new plan's charge. It begins at the start of your billing cycle and includes a full month in advance charge.

    plan-change-first-bill.jpg

    Example
    You changed to a new plan on 8th June and you're billed on the 1st of each month. On your next bill, you will see the following:

    • Part month charge: 8th June - 30th June
      The days you were on the new plan before we started billing you in advance 
    • Part month credit: 1st June - 7th June
      A credit for the in-advance payment you made for your old plan 
    • Full month charge: 1st July - 31st July
      The charge for your new plan - this is the normal plan change you will see in the future
    plan-change-first-bill-example.jpg

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