Sustainability framework



Our people
Our promise
We're supporting our people to be their best
Our focus
We treat others with respect, keeping people at the heart of our decisions.
- Our diverse workforce represents our customers & an inclusive environment for all
- We support the health and wellbeing of our people to be their best at work and home
- We invest in ongoing training so our people can thrive in their work and careers



Our planet
Our promise
We’re protecting our planet for future generations
Our focus
We’re reducing our impact on the environment.
- We’ve reduced our carbon emissions in FY21 by 40% due to upgrades to batteries and cell sites and we’re investing in our 5G network to reduce electricity usage by 10%.
- Reuse and recycle – we’re committed to reducing waste through reusing and recycling 95% of our network waste, recycling systems in our offices and retail stores and partnering with REMOBILE and Brightpoint to recycle and refurbish old mobile phones and devices.



Our communities
Our promise
We’re creating an equitable Aotearoa for our rangatahi
Our focus
Supporting future generations via Te Rourou, Vodafone Aotearoa Foundation
- Together we have supported more than 1,000 community organisations that support rangatahi with donations totalling over $45 million.
- We have committed to a $3 million investment over 6 years to deliver better long-term outcomes for rangatahi in Invercargill
- We are committed to helping bridge the digital divide with a focus on ensuring rangatahi have access to the digital resources they need.
Our purpose
We’re creating a better future for Aotearoa through Remarkable Technology that simplifies lives and businesses.
Doing our bit for the environment
We're committed to reducing our impact on the environment and reducing as much of our waste as possible
Helping you do your bit
We’re here to help you do your thing better and that includes doing the green thing
Cyber-safety
We've got tools, information and solutions to keep you and your family protected online and on-mobile
Being a responsible organisation
We have a responsibility to you and the world we operate in