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Get in touch today

Need help with your current Services with One NZ? Let us know what is going on and we will get in touch to get you sorted. Or if things have gone downhill and you would like to make a formal complaint, you can do that too. Just click one of the options below and submit the form, and we will be in touch within 24 Hours.

One NZ Customer Care Policy sets out our commitment to you, how you can contact us and our complaints management process, including steps you can take if you’re not happy with the resolution of your issue. View our One NZ Customer Care Policy here.

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