Hello banner - desktop@2x.jpg

Contact Us

We're here 24 hours a day, 7 days a week.

Personal Help Contact Us
Buy or change a plan

Give us a call between 8am to 8pm, Monday - Friday or between 9am to 6pm on Saturday - Sunday.

Calling From NZCalling From Overseas
777 or 0800 800 021+64 9 355 2007
Setup or fix something

Give us a call 24 hours, 7 days a week. You can also check our network status page for updates.

Vodafone MobileVodafone BroadbandCalling From Overseas
777 or 0800 800 0210800 438 448+64 9 355 2007

Billing and Payments

Give us a call between 7am to 8pm, Monday - Friday or between 8am to 6pm on Saturday - Sunday.

Vodafone MobileVodafone BroadbandCalling From Overseas
777 or 0800 800 0210800 438 448+64 9 355 2007
Moving Home

Give us a call between 8am to 8pm, Monday - Friday or between 8am to 6pm on Saturday - Sunday.

Calling From NZComplete OnlineCalling From Overseas
0800 836 683Click here+64 9 355 2007

If you have an issue with your bill, or need to make a change to your services, please call us Monday to Friday: 8am–8pm, Saturday/Sunday and Public Holidays: 8am–6pm.

If your service isn’t working, for example you can’t connect to internet or you can’t make/receive phone calls, we’re available 24 hours a day, 7 days a week. You can also check our network status page for updates.

Service

888 or 0800 400 888

or

Send us an email

Help while overseas

+64 9 962 9888

or

Send us an email

Live chat

Chat online now

or

Send us an email

Business mobile sales

0800 888 305

If you have an issue with your bill, or need to make a change to your services, please call us Monday to Friday: 8am–8pm, Saturday/Sunday and Public Holidays: 8am–6pm.

If your service isn’t working, for example you can’t connect to internet or you can’t make/receive phone calls, we’re available 24 hours a day, 7 days a week. You can also check our network status page for updates.

Service

0800 400 888

or

Send us an email

Help while overseas

+64 9 962 9888

or

Send us an email

Live chat

Chat online now

or

Send us an email

If you have an issue with your bill, or need to make a change to your services, please call us Monday to Friday: 8am–8pm, Saturday/Sunday and Public Holidays: 8am–6pm.

If your service isn’t working, for example you can’t connect to internet or you can’t make/receive phone calls, we’re available 24 hours a day, 7 days a week. You can also check our network status page for updates.

Service

0800 400 888

or

Send us an email

Help while overseas

+64 9 962 9888

or

Send us an email

Live chat

Chat online now

or

Send us an email

Store Finder

Need a store? We're easy to find

Our stores are across the country to help you stay connected

Find a store near you

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up
WEB main_icn_Menu main_icn_Close

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.