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Get in touch.

We're here 24 hours a day, 7 days a week.

Our teams are also able to help you personally, however due to New Zealand Government COVID-19 restrictions our retail stores are currently operating under Alert Level 2 guidelines or as Essential Connectivity Hubs under Alert Level 3 guidelines. Please check our store locator page for information before visiting.

Contact us

There are a number of different ways we can help you.

Whether you want to talk about your broadband, your mobile phone or your VodafoneTV, our customer care team is ready and waiting.

In most cases, the quickest way to get hold of us is by using our digital assistant, TOBi. TOBi is designed to understand nearly all our products and services, and can give you most of the answers you need, instantly. Try "Chat with TOBi" or go straight to a live chat agent.

We have a number of other options to contact us through the  My Vodafone app, website help and online shop.

Our social media care team is available between 8am-9pm every day, on FacebookLinkedInInstagram and Twitter.

We've listed our phone numbers below, to make contact easier for you - and to get you connected to the right person, quickly. You can use the icons to show the best numbers for your call.

Our teams are also able to help you personally (see our store locations and opening hours).