Skip to content
 
 
 
 
 
 
 
 
 
 
 
 

Contact Us

We're here 24 hours a day, 7 days a week

Talk to us on the phone

We're committed to providing the best customer service, and each team member is fully trained to help you with any questions you have about any of our products and services. We have a large customer care team based across New Zealand and in the Philippines. Our team is representative of the many cultures that make New Zealand.

Mobile

Sales: 0800 800 021
Service: 777 or 0800 800 021
Calling from overseas? +64 9 355 2007

Wireless Broadband

Sales

Service: 0800 800 966
Calling from overseas? +64 9 355 2007

Broadband / Home Phone

Sales or service

Service only

Calling from overseas? +64 9 355 2007

TV

Sales: 0800 777 035
Service: 0800 438 448
Calling from overseas? +64 9 355 2007

Mobile

Sales: 0800 888 305
Service: 888 or 0800 400 888
Calling from overseas? +64 9 962 9888

You can also get in touch with our support team by email.

Let us know about your experience by sending us your feedback.

Wireless internet

Sales: 0508 008 888
Service: 0800 400 888
Calling from overseas? +64 9 962 9888

You can also get in touch with our support team by email.

Let us know about your experience by sending us your feedback.

Internet / Business phone line

Sales: 0800 888 305
All service: 0800 400 888
Calling from overseas? +64 9 962 9888

You can also get in touch with our support team by email.

Let us know about your experience by sending us your feedback.

main_icn_24_7_support 360-view 4g main_icn_Accessories main_icn_Add_or_Plus main_icn_Apps arrow-left arrow-right market_icn_Battery bill-or-report-mid block blog-hi-dark broadband-device-hi-dark broadband-mid broadband-device business calendar market_icn_Minutes main_icn_Camera main_icn_Chat cherries-points main_icn_Chevron_down main_icn_Chevron_left main_icn_Chevron_right main_icn_Chevron_up clock-hi-dark main_icn_Clock_or_Timed main_icn_Close community-or-foundation-mid main_icn_Community_or_Foundation connectivity converged-proposition customer-care dashboard-hi dashboard-mid main_icn_Dashboard data-mid market_icn_Data_Sharing market_icn_Deals main_icn_Delete delivery main_icn_Dislike document-mid main_icn_Download main_icn_Edit entertainment-hi-dark error-circle error-simple main_icn_Social_Facebook main_icn_Filter main_icn_Filter social-google-plus help-hi_1 help home-02-hi info-circle infographic-hi-dark country-or-international-hi-dark landline-or-call-mid main_icn_Landline_or_Call main_icn_Like market_icn_LinkedIn location-hi main_icn_Location mail-new-hi-dark mail-read-hi-dark mail-new market_icn_Screen_size main_icn_Menu market_icn_SMS mobile-broadband mobile-hi-dark mobile-mid main_icn_Mobile my-vodafone-mid main_icn_My_Vodafone network-signal-hi-dark network-signal-hi network-signal-mid main_icn_Network_signal offer-badge-percent market_icn_Offer_badge main_icn_Pause payg-hi-dark payg-hi payg-mid main_icn_PAYG social-paypal main_icn_Photos pie-chart play-hi-dark main_icn_Play_circle main_icn_Play_arrow main_icn_Add_or_Plus print main_icn_Privacy 0_rating 5_rating main_icn_Ratings record-hi-dark refresh main_icn_Bill_or_Report main_icn_Reports return-product roaming-hi-dark roaming-mid main_icn_Roaming search-hi-dark main_icn_Search security-hi-dark security-hi security-mid main_icn_Security settings-hi-dark settings-hi share shopping-trolley shopping sim-mid main_icn_SIM market_icn_SIM_Swap social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Student tail [Converted] text-mid main_icn_Text thumbs-hi-dark tick main_icn_Tick_simple top-up-hi-dark top-up-hi top-up-mid main_icn_Top_up tv-hi-dark main_icn_TV main_icn_Social_Twitter users main_icn_Viewed market_icn_Vodafone_store voice-of-vodafone-alerts-mid voice-of-vodafone-alerts warning-hi-dark warning-hi-dark warning weight white-paper-mid country-or-international-mid market_icn_Multinational social-youtube VF_Logo
Close dialog