We recommend using a digital way of contacting us if you can including My Vodafone app, Online chatbot TOBi, website help and online shop.
Our social media care team is available between 8am-9pm every day, on Facebook, LinkedIn, Instagram and Twitter.
Our retail stores are open under NZ Alert Level Two guidelines and we will be taking all necessary measures to keep our customers and staff safe while in store.
See our store guidelines and opening hours here.
If you need a new or replacement SIM card, contact us through the Online chatbot TOBi.
If you need a phone repair, or have bought a faulty phone, you can find more details here.