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TollFree. The 0800 Solution for Business

Let customers call you toll free

Open the door to better customer service with a Vodafone TollFree or 0800 number

No matter where a customer is calling from, a Vodafone TollFree number or word number ensures the call is directed to the most appropriate answer point. And it won’t cost your customer a thing. 

We have free-calling solutions for every kind of business.

Benefits

  •  Remove toll barriers to customer contact
  •  Calls can be routed to the most appropriate answer point
  •  Keep your existing number or word number, if you have one
  •  Can be extended to include international calls

Want to know more?

 

A man in a suit on a mobile phone

TollFree

Give your business the TollFree advantage. Vodafone TollFree helps to generate national and overseas sales, reduce costs and increase customer loyalty. Questions can be answered immediately, helping your customers reach the decision to buy sooner.

How does it work?

Our automated service allows you to instantly change the termination point for your toll-free number, or switch between your call plans - great for urgent changes or disaster recovery.

  • Intelligent geographic routing keeps calls inside a local calling region
  • Centralised call centre services provide nationwide reach.
  • Inbound TollFree numbers means your overseas customers contact you as easily as your local customers.
  • Outbound TollFree numbers means you can terminate your TollFree number overseas and make the most of international time differences, so you're always open for business.

What it costs

Vodafone TollFree's flexible pricing plans can be customised to suit your calling profile with flat rate, regional plans and more

TollFree Numbers

Monthly fee

National

$39.35 minimum usage fee

International

$39.35 recurring charge

TollFree Terms and Conditions apply

Note: All pricing is per TollFree Number. A 21.33c per minute surcharge will apply to all TollFree calls made from payphones operated by Spark New Zealand Limited.

Feature

Set up

Monthly charge

Change

Confidential PIN

Free

Free

Free

Access Codes

Free

Free

Free

Overflow on Busy/No Answer

Free

Free

Free

TollFree Notification (Beep)

Free

Free

Free

Follow Me (via DTMF*)

Free

$5

Free

Call Plan Switching (via DTMF*)

Free

$10

Free

Menu Routing

Free

$35

$70

Geographic Routing - Basic

Free

$5

$35

Geographic Routing - Complex

Free

$35

$70

Geographic Routing - Customised

Free

$35

$70

Time Dependent Routing - Basic

Free

Free

Free

Time Dependent Routing - Complex

Free

$35

$70

Time Dependent Routing - Customised

Free

$35

$70

Breakout Dialling - National

Free

$5

Free

Breakout Dialling - International

Free

$20

Free

Percentage Call Distribution

Free

$5

$35

Call Screening

Free

$5

$35

Originating Number Routing

Free

$35

$35

Extension Routing

Free

$35

$70

Number Lookup & Translation

Free

$35

$70

Pre-Announcement

Free

$35

 

* Completed through an automated prompt service on the telephone, using DTMF (DualToneMultiFrequency)

 


Learn more about 0800 numbers and TollFree.

Want to know more?

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