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Toll Free

Make it easier for customers to connect with your business

Talk to our team to get started

Give your business the Toll Free advantage

Let your customers reach the right person, free of charge
Get Toll free working for your business the quick and easy way. An 0800 or 0508 number means NZ customers can contact you from almost anywhere in NZ without them having to worry about call costs. International options are also available, keeping your business in touch with your customers around the world.

Our Toll Free solutions have been designed to suit a wide range of businesses, so no matter how big or small your needs are, we can create a solution for you.

Key Benefits

Find more information on Vodafone Toll Free options and solutions to suit your business

Easy Toll Free
Get Toll Free working for your business the quick and easy way.
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Already have an Easy Toll Free?

Enhanced Toll Free
Give your business the Toll Free advantage with additional chargeable add-ons below
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International Toll Free
Keep your business in touch with international markets
Available for inbound calls from Australia, Austria, Belgium, Canada, Chile, China, Denmark, Finland, Germany, Hong Kong, Ireland, Italy, Japan, Malaysia, Netherlands, Singapore, United Kingdom and USA.

Important things to know

  • All calls are charged 1minute minimum, per second thereafter.
  • Charges are exclusive of GST.
  • Early termination charges will apply.
  • Upon termination your Easy Toll Free number will be returned to the TNAS pool.
  • Lead times are dependent on other networks.
  • It porting, lead times depend on information accuracy and customer requirements.
  • We may de-allocate any Toll Free number and return it to the TNAS pool of numbers if no calls are recorded against it for three consecutive billing period, due to TNAS regulations.
  • The Early Termination Charge for the Easy Toll Free Service is the monthly recurring charge multiplied by the number of months remaining in the Service Initial Term at the date of termination x 65%.
  • In addition to your Easy Toll Free rates displayed on the rate card, a 25c per minute (plus GST) charge will apply in respect of all Toll Free calls origination from payphones operated by Spark New Zealand Limited. There are also additional charges for Satellite Phones, please refer to the rate card.

Easy Toll Free

12 or 24 month rental terms only

Calls are billed in arrears.

Calls will not be rated with the correct charges until midnight of that day. Reporting before midnight is indicative only.

If the inbound call is made from an international roaming number, roaming charges remain the responsibility of the caller. For calls originating from overseas, international rates will apply as per the rate card.

Self-service portal adjustments made by the customer administrators are legally binding.

Enhanced Toll Free

In addition to your Toll Free rates, a 21.33c per minute (plus GST) surcharge will apply in respect of all Toll Free calls originating from payphones operated by Spark New Zealand Limited.

There is a minimum usage charge of $35.00 (plus GST) per month for National Toll Free numbers.

Additional features are chargeable.

International Toll Free

There is a $35 (plus GST) per month charge for International Toll Free numbers.

No additional features are available with this service.

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