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Preparing for disruption to the workforce

Preparing for disruption to the workforce

What does your business need to do to make sure that business and customer impacts from Coronavirus COVID-19 are kept to a minimum?

At Vodafone New Zealand we are monitoring the spread of Coronavirus COVID-19 closely and continue to prioritise the health and safety of our employees, customers and wider New Zealand.

We have a Business Continuity Plan (BCP) action group set up locally, and are working closely with our international colleagues at Vodafone Group, to respond to the impacts of COVID-19.

We follow all NZ Ministry of Health guidelines and have been communicating regularly with our staff regarding travel restrictions and precautionary measures. If required, our BCP allows for all our people to work remotely, including contact centre and engineering staff. Our processes also require that our suppliers demonstrate that their BCPs are documented, managed and tested, and we routinely audit our key suppliers’ responses.

We are closely monitoring device supply levels, maintaining good relationships with our vendors and suppliers and working dynamically to mitigate any supply delays that emerge.

Vodafone BCP response (PDF)

What can you do?

Some of our customers have asked us how they can prepare for a scenario resulting in a potential disruption to their workforce and customers.

To help you get prepared we’ve created a Business Continuity Checklist for your business. This will help you start assessing whether your business is set up to adapt quickly to a more mobile, remote workforce if needed.

If you identify any issues while completing your checklist, you can contact us to discuss how we can help.

Let’s work together to make sure your business is prepared for unexpected disruption.

Download our checklist (PDF)

Want to know more?

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