5G is ready to transform the way we do business.
With Vodafone 5G, your business can benefit from future tech, today.
Vodafone is New Zealand’s 5G mobile network leader, offering 5G mobile services in more places, and covering more Kiwis than any other provider. With Vodafone, you can get the newest mobile technology in parts of Auckland, Hamilton, Bay of Plenty, Manawatū-Whanganui, Taranaki, Wellington, Christchurch, Queenstown, Southland and more. Plus more locations are being added constantly!
Get more reliable calls and faster mobile downloads on the best mobile network in Aotearoa New Zealand. Vodafone has been awarded New Zealand’s ‘Best in Test’ mobile network by global leader in mobile testing, umlaut. The full report is available on the umlaut website.
Open up to the possibilities of the 5G network which has the potential to enhance, augment or even reshape your business.
From agriculture to manufacturing, transport to smart cities. 5G is opening up a world of opportunities that will transform New Zealand businesses. Take a look at how Vodafone has worked with businesses locally, and globally to see the types of innovations and opportunities 5G can offer.
5G innovation on show at Vodafone's 5G Lab
The 5G Business Lab at Vodafone InnoV8 Christchurch demonstrates the opportunities 5G can offer business.
Discover how 5G has the potential to deliver exciting benefits to businesses and individuals across NZ in healthcare, transportation, manufacturing, and agriculture, as well as in our communities.
Learn more about 5G for Business
Where you can get 5G
5G now live in parts of selected cities for both Mobile and Broadband.
5G Roaming is now available in selected countries, including Australia. See our list of Roaming countries.
5G Roaming is now available in selected countries, including Australia. See our list of Roaming countries.
What you need to be 5G ready, set, go!
5G phone
Available from Vodafone or Noel Leeming.
5G ready plans
5G is included in all Vodafone Mobile plans at no extra cost for a limited time.
Want to enjoy 5G now?
Keep your business connected and running smoothly with the latest 5G devices. Call 0800 888 399 to get our latest plan offers
Call 0800 888 399
Call 0800 888 399
Frequently asked questions
How can I access 5G?
You will need a 5G phone from Vodafone, a 5G ready plan (any of our 4G capable plans) and be in a 5G coverage area.
5G is live in parts of Auckland, Wellington, Christchurch, Palmerston North, Tauranga, Whanganui, Whangarei, Queenstown, and more. We will continue to roll out 5G to more New Zealanders, so keep an eye out on the 5G coverage map. If you want to use 5G broadband in your business, see our Wireless Broadband for Business.
5G is live in parts of Auckland, Wellington, Christchurch, Palmerston North, Tauranga, Whanganui, Whangarei, Queenstown, and more. We will continue to roll out 5G to more New Zealanders, so keep an eye out on the 5G coverage map. If you want to use 5G broadband in your business, see our Wireless Broadband for Business.
How much will I pay for 5G?
From 10 December 2019 until 30 June 2022, all existing Vodafone customers on a 5G ready plan (4G capable mobile plan) and any new customers who join us during that period will get access to 5G at no extra cost.
To access 5G from 1 July 2022, you will need to purchase a 5G add-on for $10 per connection per month including GST (or when your Prepay bundle renews).
To access 5G from 1 July 2022, you will need to purchase a 5G add-on for $10 per connection per month including GST (or when your Prepay bundle renews).
How can I tell if my plan is 5G ready?
A 5G ready plan is a plan that will enable you to access 5G when the network is live. All 4G capable plans (including all our current in market Personal and Business plans) are 5G ready. If you signed up to your plan in the last 2 years, then your plan is 5G ready.
You can also check if your plan if 4G capable by looking in the notification bar (usually on the top section of your screen). If you can see “4G”, it means your plan is 4G capable and therefore 5G ready.
You can also check if your plan if 4G capable by looking in the notification bar (usually on the top section of your screen). If you can see “4G”, it means your plan is 4G capable and therefore 5G ready.
What’s the difference between a 5G ready plan and having 5G access?
A 5G enabled/ 5G ready plan is any current 4G capable mobile plan, if you signed up to your plan in the last 2 years, then your plan is 5G enabled, or 5G ready. To access the benefits of 5G you need to be on a 5G ready mobile plan, with a 5G phone from Vodafone, in a 5G coverage area. You will experience 5G access at no extra cost until 30 June 2022 and then you’ll just need to let us know (closer to the time) if you want to remain using 5G which will be a $10 (incl GST) add-on, per month.
How much data will I use on 5G? Do I need to be on a plan with unlimited data?
With much faster speeds, you will be able to use a lot more data on 5G. At launch, speeds will range between 150-200Mbps on average and it is likely you will use more data on a 5G connection. If you are on a capped plan, we recommend you upgrade to a plan with unlimited data, so that you don’t run out of data.
Will 5G work on my current phone?
Current 4G phones are not 5G capable. You will need to buy a new 5G phone.
What 5G phones can I use?
Two 5G-capable phones were available to buy when 5G was first launched in 2019, the Galaxy Note 10+ 5G, and the Galaxy A90 5G.
Now, there are many more 5G phones to choose from, including the latest iPhone SE and iPhone 13 range from Apple, the OPPO X5 5G range, and Samsung's Galaxy S22 range of phones. Take a look through all of our 5G capable phones.
You can buy a Vodafone approved 5G phone from Vodafone NZ and other selected retailers.
Now, there are many more 5G phones to choose from, including the latest iPhone SE and iPhone 13 range from Apple, the OPPO X5 5G range, and Samsung's Galaxy S22 range of phones. Take a look through all of our 5G capable phones.
You can buy a Vodafone approved 5G phone from Vodafone NZ and other selected retailers.
I live outside of the areas where 5G will be available at launch, should I buy a 5G phone now?
Over the next few years we will be rolling out 5G to 90% of the places that Kiwi’s live, work and play. If you are already thinking about buying a new phone, then buying a 5G phone will be a way to futureproof your phone, so you don’t need to buy a new one again in the near future when 5G becomes available in your area.
We cannot guarantee dates of when 5G will be rolled out to specific areas, but will continually provide updates on the 5G roll out.
We cannot guarantee dates of when 5G will be rolled out to specific areas, but will continually provide updates on the 5G roll out.
Can I use a 5G phone that was bought outside of New Zealand or parallel imported, to access Vodafone NZ’s 5G network?
We cannot guarantee that overseas/parallel imported phones will work on the Vodafone 5G network. We recommend that you buy a Vodafone approved 5G phone from Vodafone NZ or other selected retailers. Vodafone-approved handsets are fully tested and compatible with the full suite of Vodafone NZ services.
When will 5G start to roll out around New Zealand?
We began rolling out 5G in major urban centres from December 2019.
When will I be able to get 5G in my area?
5G is now live in parts of Auckland, Wellington, Christchurch, Tauranga, Palmerston North and Queenstown. Over the next few years we’re going to be launching 5G in many of the places that Kiwi’s live, work and play, so keep an eye out on the coverage map, as we will be updating it as more places go live with 5G.
Our goal is to bring 5G coverage to 90% of New Zealanders within 3 to 5 years.
We will continue to provide updates on our 5G roll out as we progress.
Our goal is to bring 5G coverage to 90% of New Zealanders within 3 to 5 years.
We will continue to provide updates on our 5G roll out as we progress.
How fast is 5G?
At launch, speeds will range between 150-200Mbps on average, and reduce latency to a round trip in under 20 milliseconds. As we get more spectrum and build out the 5G network, speeds will increase and will eventually have the potential to be up to 10x faster than 4G.
What does latency mean, and why does 5G reduce latency?
We experience latency as responsiveness. For example, after entering a web address, does the page load straight away or are you left drumming your fingers? On a network with lower latency like 5G, content could load in a few milliseconds, compared to 4G.
What about 4G?
It's important to remember that our 4G network and 5G network will co-exist in the future, just like 4G and 3G co-exist today. So we are continuing to invest significantly in our 4G network and upgrading many 4G sites to 4.5G. That means Vodafone customers will have a consistently awesome experience. And wherever you are, you can get access to the best available network experience from Vodafone.
Is this really 5G – or more like 4.5G or 4.9G?
Vodafone is rolling out 5G, according to 5G standards (based on 3GPP Release 15). This standard defines the 5G New Radio interface (5G NR), operating in a non-standalone mode i.e. using 4G as the anchor network. It is GSMA R15 5G compliant and as rolled out in other world leading markets.
We’re launching 5G in the most popular global spectrum band (3.5GHz). This technology will form the foundation upon which we will build our 5G network through 2020 and beyond – and has been tested in live international networks including Vodafone Italy (which launched 5G in June).
Due to mobility management and 4G/5G carrier aggregation features, our customers will move seamlessly between networks.
We’re launching 5G in the most popular global spectrum band (3.5GHz). This technology will form the foundation upon which we will build our 5G network through 2020 and beyond – and has been tested in live international networks including Vodafone Italy (which launched 5G in June).
Due to mobility management and 4G/5G carrier aggregation features, our customers will move seamlessly between networks.
Can I use 5G when I am roaming overseas?
5G is currently not available when roaming overseas. However, we will be looking to make 5G roaming available as soon as we can in the more than 100 destinations we currently offer roaming to our customers.
When roaming overseas, you will able to use 4G just as you do now.
When roaming overseas, you will able to use 4G just as you do now.
Will the 5G network support eSIM capability?
As part of our 5G ecosystem rollout, we will be integrating eSIM capability for eligible phones and cellular wearables (eg smartwatches) in 2021. This will open up enhanced possibilities for what you can do with your device.
If you want to stay up to date on our eSIM launch, you can register your interest here.
If you want to stay up to date on our eSIM launch, you can register your interest here.
Is 5G safe to use?
Yes, 5G is safe. The Ministry of Health and the World Health Organisation offer factual information on their websites. Over 30 years of research has been done on the effects of radio waves from mobile phones and there are no known negative health impacts.
Learn more about 5G and health.
Learn more about 5G and health.
What is the difference between 5G mobile and fixed wireless broadband?
Vodafone is building a national 5G network, which includes upgrading cell sites around New Zealand.
This will mean that we can offer 5G connectivity via a range of phones and devices.
Since December 2019, New Zealanders have been able to buy 5G enabled phones to use with the Vodafone 5G mobile network.
In 2021, we introduced a fixed wireless solution which means we can offer broadband to businesses and homes via a 5G router, as an alternative to cabled broadband access.
We even demonstrated the potential of fixed wireless broadband as a trial at Wellington Airport.
This will mean that we can offer 5G connectivity via a range of phones and devices.
Since December 2019, New Zealanders have been able to buy 5G enabled phones to use with the Vodafone 5G mobile network.
In 2021, we introduced a fixed wireless solution which means we can offer broadband to businesses and homes via a 5G router, as an alternative to cabled broadband access.
We even demonstrated the potential of fixed wireless broadband as a trial at Wellington Airport.