Broadband price change from February 2019

Important: Our broadband prices will change in February

The cost for us to provide Broadband has been increasing and as a result our monthly broadband prices will go up by $3 from your February bill.

我们的宽带套餐价格将在二月发生变动

由于宽带成本的提高,从二月开始,我们将在原宽带月费基础上收取额外$3的费用。

Why are you increasing the price of my broadband by $3?The cost for us to provide Broadband has been increasing and as a result our monthly broadband prices will go up by $3 from your February 2019 bill.

What plans does the price increase apply to?All Consumer broadband plans, excluding Home Wireless Broadband

If I have both broadband and landline services with Vodafone will I get an increase on both?A bundled product where you purchase your broadband and phone line as one package will have a single price increase of $3 in February 2019.I’m currently within the period covered by a fixed term contract. Does this mean that the price increase won't apply to me?

The price increase applies to all Consumer customers with a Broadband plan, including those who have a fixed term.

What if I am currently within the period covered by a fixed term contract but I wish to end my contract as a result of the price change?

If you are in a fixed term contract prior to 1 February and wish to disconnect your services because of the price increase, you are able to end your contract early with no Early Termination Charge.Do I need to change my automatic payment or direct debit?

No changes need to be made to your direct debit. However if you have an automatic payment set up for a fixed amount each month, you’ll need to update it in time for your February 2019 bill payment.I have extra Add-ons (services) on my plan, will the price on these be increased as well?

No, the pricing of any add-ons is not affected and will remain the same.

Ultimate Home

Plan
ADSL*, VDSL, Fibre 100, FibreX 200
Fibre Max
FibreX Max
Term
12/24
12/24
12/24
Current price
$94.99
$124.99
$114.99
From 1 February 2019
$97.99
$127.99
$117.99
Landline

+$10

*ADSL is +$15

Smart Connect

Plan
ADSL*, VDSL, Fibre 100, FibreX 200
Fibre 200, FibreX Max
Fibre Max
Term
12
24
12
24
12
24
Current price
$89.99
$79.99
$109.99
$99.99
$119.99
$109.99
From 1 February 2019
$92.99
$82.99
$112.99
$102.99
$122.99
$112.99
Landline

+$10

*ADSL is +$15

Everyday Home

Plan
ADSL*, VDSL, Fibre 100
FibreX 200 and Landline
Term
12
24
12
24
Current price
$79.99
$69.99
$89.99
$79.99
From 1 February 2019
$82.99
$72.99
$92.99
$82.99
Landline

+$10

*ADSL is +$15

Landline included in above prices

Network Status

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Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
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