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The results shown here are indicative only. Broadband not available everywhere and we cannot guarantee your availability until the services are connected. Early termination fees apply to 12 and 24 month contracts. Actual user speeds will vary and are affected by various factors.
**FibreX is Vodafone's hybrid fibre coaxial cable network
^ National calling includes landline to landline calls with a 2 hour cap per call
Vodafone Calling and Naked Broadband may be incompatible with services that require a copper phone line such as some monitored alarms, faxes, interactive features of Sky or PABX.
^^Minimum speed required
$100 credit: . New customers only. Applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. Not available with other offers. Offer may be withdrawn by Vodafone at any time. Full terms.
Additional charges may apply for non-standard connections.
If you choose not to sign up to a 12 or 24 month contract, a connection and wiring fee will apply depending on your requirements. You can purchase the Vodafone Ultra Hub for $149 plus $14.95 postage and handling.
Your monthly price includes your base monthly fee for your broadband plus a 99c telecommunications levy contribution.
An Early Termination Fee will apply when you choose to disconnect or transfer to a new plan before any fixed term’s end date.
$199 early termination fee applies to 12 months term $299 early termination applies to 24 months term.
You need to let us know 30 days in advance if you wish to cancel any service.
Voice Calling over Broadband
All broadband plans and access types now come with Voice Calling over Broadband.
Plans on VDSL, Fibre and Home Wireless Broadband now come with Voice Calling over Broadband.
If power is not available then broadband, and any services which run over it including voice calling (and calls to emergency services), may stop working unless there is battery backup in the home.
Services that require a fixed line phone line to work, such as monitored alarms, faxes, the interactive features of SKY digital or PABXs may be incompatible with our calling service. Vodafone recommend checking with the provider of any existing fixed line dependent services.
Once your broadband is connected you’ll now need to plug your home phone directly into your Vodafone supplied modem instead of the wall phone jack. Non-Vodafone modems will not work.
FibreX is Vodafone’s hybrid fibre coaxial cable network.
It is only available in parts of Wellington, Christchurch and Kapiti.
Customers at eligible addresses will get an install in 3 working days, or a $100 credit if not installed in that time, 3 day install terms apply
On Account Discount
A "$10" discount on your broadband monthly plan price is available when you link a Vodafone On Account mobile to your Vodafone home broadband account.
Each validated On Account phone number may only be registered against one broadband account.
The discount will no longer apply if you no longer have an eligible On Account mobile plan.
When you reach the end of your plan’s data allowance, you will be charged $2 per 1GB.
Uploads and downloads count towards your monthly allowance.
A $52.10 phone connection fee applies if you’re connecting a new fixed phone line or one that has previously been working but isn’t active. Installation charges may also apply.
There is a minimum charge of one minute for all calls. After that, your call will be rounded up and charged by the minute.
Special numbers: Audio conferencing and calls to destinations not included in your calling plan will also be charged at the per-minute rates of your calling plan. If you dial 059 or 0161 to access Spark’s network before making a call from your Vodafone home phone you'll be charged at Spark’s retail rates. 018 and 0900 and other special numbers are also not included in your calling plan and will be charged in addition to your calling plan.
If you dial an area code before a local call, those calls will then be charged at national call rates.