Have your own modem?

Have your own modem?

Bring your own modem to Vodafone and go open term when you sign up to our new Unlimited broadband plans on Fibre, VDSL or ADSL. Check your modem has been sourced from a New Zealand retailer or broadband service provider.

Need a modem from us? Sign up to our 12-month term plans today to receive a Vodafone modem.
Set up my own modem
  • Save $14.95 on modem postage and handling
  • Help keep NZ beautiful and reduce waste by using a modem you already have
  • Continue to experience your modem's features
  • Suitable for broadband only (no voice calling)

You’re comfortable in setting up your modem and changing your modem settings.


Set up my own modem

Important things to know

Modem requirements

On Fibre broadband - your modem must be Fibre ready/capable (WAN VLAN tagging and IPoE) and have a WAN or Internet port to connect to the Fibre ONT (Optical Network Terminal).

On VDSL/ADSL broadband - your modem be VDSL/ADSL ready/capable (New Zealand PPPoA DSL).

Support

We will be unable to offer full support for for modems not sourced through Vodafone. If you’re unsure about how to set up your own modem, we recommend getting a Vodafone modem from us.

Voice calling

To use our voice calling over broadband service, you’ll need a Vodafone modem as it won’t work on other modems.

If your non-Vodafone modem supports SIP voice calling, our voice calling over broadband service will not work.

If you’re bringing a Vodafone modem with you, our voice calling over broadband service will work only on our Ultra Hub range, HG659 or newer – you can view our modems over here.

Terms and conditions

  • Offer only available on Vodafone open term Unlimited Fibre, VDSL or ADSL Broadband Plans.
  • On Fibre broadband, your modem must be Fibre ready/capable (WAN VLAN tagging and IPoE) and have a WAN or Internet port to connect to the Fibre ONT (Optical Network Terminal).
  • On VDSL/ADSL broadband, your modem must be VDSL/ADSL ready/capable (New Zealand PPPoA DSL).
  • For use on Fibre or ADSL/VDSL your modem must be sourced from a New Zealand reputable retailer or broadband service provider and should be less than 5 years old.
  • Our Voice calling over broadband (VoIP) service will only work on our Ultra Hub range, HG659 or newer Vodafone modems – view our modems here. If you’re bringing a non-Vodafone modem with you and it supports SIP voice calling, our voice calling over broadband service will not work.
  • Vodafone’s support to non-Vodafone modems is limited to the broadband service that connects to your premise and the modem settings we provide for you to connect to our network.
  • Actual broadband speeds, connection quality and the connection performance of your connected devices are dependent on your modem make, model, age, features and specifications, and how you choose to connect to your modem (Ethernet or Wi-Fi).
  • You must provide Vodafone with 1 months' notice if you wish to cancel your open term plan.
  • Broadband not available everywhere. Residential use only. Non-standard installation charges may apply.
  • Consumer Terms and Residential Broadband apply.
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