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Personal Broadband

Broadband

Having awesome broadband at home is more important than it's ever been. Whether it's working, playing, watching, or learning, Vodafone keeps you connected with a range of broadband options including Fibre, Wireless, ADLS/VDSL, and UltraFast HFC. Check out our broadband plans here, or call us on 0800 777 044, we're ready to help.
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Powerful SuperWifi

The latest Wifi6 mesh technology valued at $449 RRP is included when you join us for 24 months on an eligible broadband plan.
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Monthly Discount

If you’ve got an Endless Mobile plan, you could save $10/month off your broadband.
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Always Connected

We make sure you stay connected, by giving you extra Vodafone mobile data, if there is an outage to your home broadband.
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Free Standard Install

We take care of the basics so there’s no fees on standard installations of your broadband.

Get awesome Wifi everywhere in your home

Vodafone SuperWifi

Wall-to-wall wifi guaranteed from one end of your home to the other so everyone can work, play, watch or learn.
  • Easy to set up and easy to use from our super-simple app
  • Multiple units form a whole-home network that autoselects the best connection as you move around you home
  • Keep your kids safer online by controlling websites and apps they can access and even how long they spend online
Find out more

Vodafone Modem

Get the latest Vodafone Modem from us with an Unlimited data 12-month term plan on Fibre, UltraFast HFC, VDSL, or ADSL.
  • Easy plug ‘n’ play set up, no configuration required
  • Full support for set up, and trouble-shooting
  • Works with our voice calling over internet service
  • Latest Wifi6 technology for connectivity and performance

Find out more

Bring your existing modem or get one of ours

You can use your existing modem and enjoy no fixed term unlimited broadband on our fibre, VDSL or ADSL plans, or let us take on your modem worries by getting a fully supported Vodafone modem.
  • If you’d like a phone land line with your broadband, then you’ll need one of our modems
  • And if you go for Wireless Broadband, or UltraFast HFC, then we supply one our our modems with your plan
Find out more

What is the 111 Contact Code?

The Commerce Commission's 111 Contact Code (“111 Code”) was created to ensure that Vulnerable Consumers have reasonable access to an appropriate means of calling 111 emergency services in the event of a power failure.

Newer home phone services such as voice calling over broadband, which rely on an active working broadband service, won’t work in the event of a power failure, without an independent power source. The 111 Code requires Telecommunication Service Providers to provide Vulnerable Consumers with an alternative solution to contact 111 in an emergency.
If you are receiving Vodafone household voice calling over broadband services over Fibre, UltraFast HFC, VDSL, ADSL or Wireless technology and you, or someone you live with, do not have access to a traditional copper phone line, and is likely to need to contact 111 for health, safety or disability reasons and, you do not have the means to do so during a power failure, please read the information below and fill out a Vulnerable Consumers Application form.

If you qualify, Vodafone will provide you with an alternative means of contacting 111 in the event of a power failure, free of charge.

What is the difference between ADSL, VDSL, Fibre, UltraFast HFC and Wireless broadband?

ADSL stands for 'Asymmetric Digital Subscriber Line', and it uses the copper network from Chorus. ADSL is ideal for basic internet activities like web browsing, email and online banking.

VDSL is faster than ADSL, but not as fast as Fibre. VDSL lets you enjoy better HD video streaming and sharper online video chats, when compared to ADSL.

Fibre broadband is faster than ADSL and faster than VDSL. Fibre broadband delivers your data over fibre optic cables, much faster than other technologies.

Ultrafast HFC is faster than ADSL and VDSL. Ultrafast HFC is a Vodafone's hybrid fibre coaxial network, that uses world-leading DOCSIS 3.1 technology for high speed data.

Wireless Broadband is super fast broadband, delivered over our 4G mobile network. The modem comes with a SIM card pre installed, making it very easy to set up.

What is Naked Broadband?

Naked broadband is an internet connection without a home phone and is available with ADSL, VDSL, Fibre, UltraFast HFC and Home Wireless Broadband plans.

What is the process for Fibre installation?

Once you’ve signed up for a fibre plan, you will then need to choose a date for our technician to come and discuss your installation with you. During this meeting, they will let you know if there’s any digging involved and confirm if you need your neighbours’ consent before the installation.

Once this is complete, our fibre broadband team will set up the fibre connection outside your house, development or apartment complex.

You then need to agree to a date for the line to be connected inside your home. You will need to be at home during this step. The installation steps may all happen in one day, or it may take more than one visit depending on what’s required.

How much data do I need?

Your data usage is decided by two factors – the number of devices in your home and the type of content that will be consumed. If you have multiple devices, you will need higher data to ensure each device has enough, especially if each device is being used to stream audio or video.

Even if you have fewer devices, but stream a lot of high definition video or music, it would be better to pick a broadband plan with higher data limits.

If you want to get a more detailed breakup of how much data you’ll need per month, check out this handy data calculator from Chorus - https://www.chorus.co.nz/data-calculator#/

Will broadband affect my monitored alarms?

Fibre broadband can be used with monitored alarms, but fibre won't work during a power outage. That means that your alarm may not working if the power fails.

Some alarm models aren't compatible with fibre broadband. Before you install fibre broadband, please check with your alarm supplier or manufacturer, whether you need to upgrade your alarm model.

Monitored alarms are, unfortunately, not compatible with our Wireless Broadband.
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Why choose Vodafone?

Vodafone Always Connected
If you have your home broadband with Vodafone and one of our eligible mobile plans, we’re making sure you and your family stay connected
Vodafone Rewards
Get rewarded any day of the week - cheap movie tickets, music and sports tickets and a whole lot more. Thanks for being with Vodafone!
Vodafone Ninjas
Talk to our Ninjas in store, online or over the phone. They're ace at answering questions and walking you through tricky tech stuff.

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