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Broadband

Vodafone Ultra Hub Plus

Get online faster and stay connected, even while your Fibre is being connected

  • If you're in a 4G/3G area get connected super-fast to our mobile data network while you're waiting for your Fibre installation with an embedded 4G SIM
     
  • If you're in a 4G/3G area keep connected if your broadband connection goes down with a 4G/3G mobile backup
     
  • Get superior range and coverage with beamforming, which focuses your Wi-Fi signal to your device
     
  • For more information, click here

Broadband FAQs

What is the difference between ADSL, VDSL, Fibre, UltraFast HFC and Home Wireless broadband?

ADSL stands for ‘Asymmetric Digital Subscriber Line’. It uses a legacy copper network from Chorus and is ideal for basic activities such as web browsing, email and online banking. Find out more.

VDSL is faster than ADSL and lets you enjoy better HD video streaming and sharper online video chats compared to ADSL. Find out more.

Fibre broadband faster than ADSL and VDSL. It uses fibre optics and light to deliver your data. Find out more.

UltraFast HFC uses Vodafone’s hybrid fibre coaxial copper network which has been upgraded using world-leading DOCSIS 3.1 technology. Find out more.

Home Wireless Broadband is super-fast broadband, delivered on Vodafone’s 4G network. The modem comes with a SIM card installed making it really easy to set up. Find out more.

What is Naked Broadband?

Naked broadband is an internet connection without a home phone and is available with ADSL, VDSL, Fibre, UltraFast HFC and Home Wireless Broadband plans.

What is the process for fibre installation?

Once you’ve signed up for a fibre plan, you will then need to choose a date for our technician to come and discuss your installation with you. During this meeting, they will let you know if there’s any digging involved and confirm if you need your neighbours’ consent before the installation.

Once this is complete, our fibre broadband team will set up the fibre connection outside your house, development or apartment complex.

You then need to agree to a date for the line to be connected inside your home. You will need to be at home during this step. The installation steps may all happen in one day, or it may take more than one visit depending on what’s required.

How much data do I need?

Your data usage is decided by two factors – the number of devices in your home and the type of content that will be consumed. If you have multiple devices, you will need higher data to ensure each device has enough, especially if each device is being used to stream audio or video. 

Even if you have fewer devices, but stream a lot of high definition video or music, it would be better to pick a broadband plan with higher data limits.

If you want to get a more detailed breakup of how much data you’ll need per month, check out this handy data calculator from Chorus - https://www.chorus.co.nz/data-calculator#/

Will broadband affect my monitored alarms?

Fibre broadband can be used with monitored alarms, but fibre will not work during a power outage, which may lead to your alarm not working either.

Also some alarm models aren't compatible with fibre. Before you install fibre broadband, please check with your alarm supplier or manufacturer whether you need to upgrade your alarm model.

Monitored alarms are unfortunately not compatible at all with our Home Wireless Broadband.

Why choose Vodafone?

Vodafone Always Connected

If you have your home broadband with Vodafone and one of our eligible mobile plans, we’re making sure you and your family stay connected

Vodafone Rewards

Get rewarded any day of the week - cheap movie tickets, music and sports tickets and whole lot more. Thanks for being with Vodafone!

Vodafone Ninjas - Masters of Tech

Talk to our Ninjas in store, online or over the phone. They're ace at answering questions and walking you through tricky tech stuff.

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