Skip to content
 
 
 
 
 
 
 
 
 
 
 
 

Terms - BizComplete Full

BizComplete Full

Terms and Conditions

For customers who signed up Services with TelstraClear pre-1 April 2013.

On 31 March 2013 Vodafone Fixed Limited trading as TelstraClear (“TelstraClear”) merged with Vodafone New Zealand Limited (“Vodafone”).  Vodafone has assumed all the rights and obligations of TelstraClear.

The following terms and conditions apply to BizComplete:

You should read all of the above terms and ask us if you have any questions about them.

Summary of Key Terms

The key terms are as follows:

  • BizComplete is available to new business customers and eligible existing business customers.
  • You must have a BizComplete Core voice and internet service at each connected location and have all calling and Broadband services with Vodafone for a minimum term of 24 months.
  • To take advantage of group calls where calls from mobile to mobile and land to mobile are zero rated, customers must have all mobiles billed to the same master account and limit inter-group calling to 30% of total calling, as outlined in the service description.
  • The master account is charged for services at all locations.
  • BizComplete is not available with any other offer and standard installation charges apply.
  • Early termination charges apply (including repayment of any mobile phone subsidy).
  • BizComplete is not available for use in a Contact Centre or for Telesales. We reserve the right to terminate an account and charge you early termination fees where this term is breached.
  • You will pay us for all calling and broadband charges once the core pack, and any additional usage packs, have been used up.
  • Customers must select a broadband usage pack which will be implemented once the 10GB of data in the core pack is used up.
  • Minute packs are shared across all sites and users under the master account and include calls from fixed and mobile. Minute packs include local, national, international, land to cellular and cellular calling, but do not include calls to special numbers e.g. 0900, 018 etc, or TollFree calling.
  • If one of the core services (voice or broadband) is terminated or reassigned to another Telecommunications company Vodafone will revert the remaining services to the standard rate card prices for the remainder of your contract term. Early termination charges apply.
  • Customer group calls from mobile to mobile and land to mobile are zero rated as part of the BizComplete offer. Calls from group mobile to group land are not part of the zero rated calling group charges and will be subtracted from your shared minute packs or if the minute pack is used up, will be charged at the applicable minute plus second rate.
  • In addition to the 500 core minute pack, you may select one of the add on Shared Minute Packs (250, 500, 1000, 2000, 4000 minute packs) for an additional cost.
  • Changes can be made to minute and data usage packs on the customer's monthly billing anniversary date. No changes can be made to the core pack. Mobile data and text charges apply. Prices shown exclude GST.

For something newer, look at our Business Fibre plans.

main_icn_24_7_support 360-view 4g main_icn_Accessories main_icn_Add_or_Plus main_icn_Apps arrow-left arrow-right market_icn_Battery bill-or-report-mid block blog-hi-dark broadband-device-hi-dark broadband-mid broadband-device business calendar market_icn_Minutes main_icn_Camera main_icn_Chat cherries-points main_icn_Chevron_down main_icn_Chevron_left main_icn_Chevron_right main_icn_Chevron_up clock-hi-dark main_icn_Clock_or_Timed main_icn_Close community-or-foundation-mid main_icn_Community_or_Foundation connectivity converged-proposition customer-care dashboard-hi dashboard-mid main_icn_Dashboard data-mid market_icn_Data_Sharing market_icn_Deals main_icn_Delete delivery main_icn_Dislike document-mid main_icn_Download main_icn_Edit entertainment-hi-dark error-circle error-simple main_icn_Social_Facebook main_icn_Filter main_icn_Filter social-google-plus help-hi_1 help home-02-hi info-circle infographic-hi-dark country-or-international-hi-dark landline-or-call-mid main_icn_Landline_or_Call main_icn_Like market_icn_LinkedIn location-hi main_icn_Location mail-new-hi-dark mail-read-hi-dark mail-new market_icn_Screen_size main_icn_Menu market_icn_SMS mobile-broadband mobile-hi-dark mobile-mid main_icn_Mobile my-vodafone-mid main_icn_My_Vodafone network-signal-hi-dark network-signal-hi network-signal-mid main_icn_Network_signal offer-badge-percent market_icn_Offer_badge main_icn_Pause payg-hi-dark payg-hi payg-mid main_icn_PAYG social-paypal main_icn_Photos pie-chart play-hi-dark main_icn_Play_circle main_icn_Play_arrow main_icn_Add_or_Plus print main_icn_Privacy 0_rating 5_rating main_icn_Ratings record-hi-dark refresh main_icn_Bill_or_Report main_icn_Reports return-product roaming-hi-dark roaming-mid main_icn_Roaming search-hi-dark main_icn_Search security-hi-dark security-hi security-mid main_icn_Security settings-hi-dark settings-hi share shopping-trolley shopping sim-mid main_icn_SIM market_icn_SIM_Swap social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Student tail [Converted] text-mid main_icn_Text thumbs-hi-dark tick main_icn_Tick_simple top-up-hi-dark top-up-hi top-up-mid main_icn_Top_up tv-hi-dark main_icn_TV main_icn_Social_Twitter users main_icn_Viewed market_icn_Vodafone_store voice-of-vodafone-alerts-mid voice-of-vodafone-alerts warning-hi-dark warning-hi-dark warning weight white-paper-mid country-or-international-mid market_icn_Multinational social-youtube VF_Logo
Close dialog