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What you need to be 5G ready, set, go!

5G Coverage

5G coverage

5G is live in parts of Auckland, Wellington, Christchurch and Queenstown. Check our 5G coverage.

5G Phone

5G phone

Available from Vodafone or Noel Leeming.

5G ready plans

5G ready plans

5G access at no extra cost until 30 June 2020 on eligible plans.

Want to enjoy 5G now?

Check out these new Samsung 5G capable phones available on eligible Pay Monthly and Prepay plans.
Samsung Galaxy Note 10+ 5G
Samsung Galaxy Note10+ 5G

Save $301 on Interest Free with a Pay Monthly plan $59.99 and above. Plus get a free Samsung Galaxy Active R500 watch (RRP $349).

  • 6.8” FHD+Super AMOLED
  • 16MP ultra wide, 12MP wide-angle, 12MP telephoto & Depth Vision
  • 10MP selfie camera
  • 4300 mAh battery
  • 25w wired charging, 15w wireless charging
  • 256GB internal memory / 12GB RAM
  • Expandable memory, up to 1TB
  • S Pen with wireless gestures and Air Mouse    
  • DeX built in – works with in box USB-C cable to USB-C         
  • Available in Aura Glow and Aura Black
Samsung Galaxy A90 5G
Samsung Galaxy A90 5G

Save $200 on Interest Free with a Pay Monthly plan $59.99 and above.

  • 6.7” FHD+Super AMOLED
  • 8MP ultra wide, 48MP wide-angle, 5MP telephoto & Depth Vision
  • 32MP selfie camera
  • 4500mAh battery
  • 25w wired charging
  • 128GB internal memory / 6GB RAM
  • Expandable memory, up to 512GB
  • Available in black

 

5G is set to enhance your digital life

5G is set to enhance your life

5G is the next generation of mobile connectivity and will power a network unlike anything you’ve ever seen, until now. It starts with your smartphone; here you’ll notice brilliant voice quality and near-instant connectivity to the web. This will make streaming in HD easier than ever, even when you’re on the move.

But in time, you’ll see the effects of the 5G network make even more exciting things come to life. For starters, you’ll be able to transform your home into a smart home and access your devices and appliances, via the cloud.

You’ll be able to enjoy multiplayer online gaming with near-zero lag, putting you in the heart of the action in high definition. Your family will also be able to stream movies and TV in stunning 4K simultaneously across multiple devices. And all this is just the beginning.

What makes 5G better for me?

Innovation
Futuristic innovation

With a network latency of under 20 milliseconds, 5G will power exciting new interactions between more devices, giving you a connected life that is seamless and enhanced.

productivity
Increased productivity

With the ability to keep you online at high speeds, even in a crowded area (using beamforming), 5G is designed to keep your online productivity at its peak, at all times.

Quality
Enhanced quality

With increased channels, 5G networks will bring a marked improvement in everything you want to achieve online – game faster, stream better and multitask more.

What makes 5G better for me?

Our 5G network will change the digital landscape across New Zealand. In the near future, you’ll be able to scan a tag in-store and see online reviews instantly. In fact, if you want to try on a new pair of shoes without leaving your home, virtual reality will make that possible.

Augmented reality will give you a scaled view of what new furniture could look like in your home. And with holographic phone calls, you’ll be able to see your friends and family in stunning 3D. That’s life to the power of 5G.

Gaming

Get ready for the future of gaming

Vodafone 5G will give gamers the performance edge they’ve been looking for. With less than 20 milliseconds of network latency, in-game movement becomes incredibly fluid, textures and maps load without lag, dynamic lighting renders seamlessly and squad commands can be delivered in near real-time; all this gives players a competitive advantage especially when competing online against other teams from across the globe.

Where is 5G available?

5G is now live and available in selected locations across Auckland, Wellington, Christchurch and Queenstown. Only on Vodafone.

Vodafone NZ launched its 5G mobile network on December 10, 2019.

 

Check our 5G coverage

Frequently asked questions

How can I access 5G?

You will need a 5G phone from Vodafone, a 5G ready plan (all 4G capable plans) and be in a 5G coverage area. 5G is live in parts of Auckland, Wellington, Christchurch and Queenstown, and we will continue to roll out 5G to more New Zealanders, so keep an eye out on the coverage map.

How much will I pay for 5G?

From 10 December 2019 until 30 June 2020, all existing Vodafone customers on a 5G ready plan (4G capable mobile plan) and any new customers who join us during that period, will get access to 5G at no extra cost.  To access 5G from 1 July 2020, you will need to purchase a 5G add-on for $10 per connection per month including GST (or when your Prepay bundle renews).

Why is there a charge for 5G?

5G is our premium network. It’s the best mobile quality you can get and Vodafone is committed to continually investing in rolling 5G network out to New Zealand. Our goal by 2025 is to have 5G in 90% of places where New Zealanders live, work and play. In addition to this, we are also upgrading 4G cell sites to 4.5G throughout the country. We believe $10 per month is a fair reflection of the additional value 5G can deliver for our customers, and just like any other business offering, for customers who want premium there is a cost to enjoy this.

Is 5G for me?

5G may be right for you from day one if you live or work in an area with 5G coverage and want to enjoy the benefits of the fastest mobile network speeds, next to no lag, greater network capacity and reliability, even when it’s busy. You can take advantage of 5G access at no extra cost until 30 June 2020 with Vodafone - all you need is a 5G capable phone from Vodafone on a 5G ready plan and be in an area with 5G coverage.

How can I tell if my plan is 5G ready?

A 5G ready plan is a plan that will enable you to access 5G when the network is live.  All 4G capable plans (including all our current in market Personal and Business plans) are 5G ready. If you signed up to your plan in the last 2 years, then your plan is 5G ready.


You can also check if your plan if 4G capable by looking in the notification bar (usually on the top section of your screen). If you can see “4G”, it means your plan is 4G capable and therefore 5G ready.

What’s the difference between a 5G ready plan and having 5G access?

A 5G enabled/ 5G ready plan is any current 4G capable mobile plan, if you signed up to your plan in the last 2 years, then your plan is 5G enabled, or 5G ready. To access the benefits of 5G you need to be on a 5G ready mobile plan, with a 5G phone from Vodafone, in a 5G coverage area. You will experience 5G access at no extra cost until 30 June 2020 and then you’ll just need to let us know (closer to the time) if you want to remain using 5G which will be a $10 (incl GST) add-on, per month.

How much data will I use on 5G? Do I need to be on a plan with unlimited data?

With much faster speeds, you will be able to use a lot more data on 5G. At launch, speeds will range between 150-200Mbps on average and it is likely you will use more data on a 5G connection. If you are on a capped plan, we recommend you upgrade to a plan with unlimited data, so that you don’t run out of data.

Will 5G work on my current phone?

Current 4G phones are not 5G capable. You will need to buy a new 5G phone. The Samsung Galaxy Note10+ 5G and Samsung Galaxy A90 5G are now available to buy now our 5G network is live.

What 5G phones are available with the launch of 5G?

There are two 5G phones available to buy today. They are the Samsung Galaxy Note 10+ 5G and the Samsung Galaxy A90 5G.

More 5G phones will be released during 2020, however, we do not have specific release dates from manufacturers such as Apple, Huawei, etc.

You can buy a Vodafone approved 5G phone from Vodafone NZ and other selected retailers.

Will Vodafone be selling any Apple or Huawei 5G phones at the launch of 5G?

No, at this stage we are awaiting more information from both Apple and Huawei on when they will release 5G versions of their phones in New Zealand.

I live outside of the areas where 5G will be available at launch, should I buy a 5G phone now?

Over the next few years we will be rolling out 5G to 90% of the places that Kiwi’s live, work and play. If you are already thinking about buying a new phone, then buying a 5G phone will be a way to futureproof your phone, so you don’t need to buy a new one again in the near future when 5G becomes available in your area.

We cannot guarantee dates of when 5G will be rolled out to specific areas, but will continually provide updates on the 5G roll out.

Can I use a 5G phone that was bought outside of New Zealand or parallel imported, to access Vodafone NZ’s 5G network?

We cannot guarantee that overseas/parallel imported phones will work on the Vodafone 5G network. We recommend that you buy a Vodafone approved 5G phone from Vodafone NZ or other selected retailers. Vodafone-approved handsets are fully tested and compatible with the full suite of Vodafone NZ services.

When will 5G start to roll out around New Zealand?

We began rolling out 5G in major urban centres from December 2019.

Which areas will get 5G first?

5G is now live in parts of Auckland, Wellington, Christchurch and Queenstown. You can use our coverage map to check if 5G is available where you live, work or play.

When will I be able to get 5G in my area?

5G is now live in parts of Auckland, Wellington, Christchurch and Queenstown. Over the next few years we’re going to be launching 5G in many of the places that Kiwi’s live, work and play, so keep an eye out on the coverage map, as we will be updating it as more places go live with 5G.

Our goal is to bring 5G coverage to 90% of New Zealanders within 3 to 5 years.

We cannot guarantee dates of when 5G will be rolled out to specific areas, but will continually provide updates on the 5G roll out.

How fast is 5G?

At launch, speeds will range between 150-200Mbps on average, and reduce latency to a round trip in under 20 milliseconds. As we get more spectrum and build out the 5G network, speeds will increase and will eventually have the potential to be up to 10x faster than 4G.

What does latency mean, and why does 5G reduce latency?

We experience latency as responsiveness. For example, after entering a web address, does the page load straight away or are you left drumming your fingers? On a network with lower latency like 5G, content could load in a few milliseconds, compared to 4G.

What about 4G?

It's important to remember that our 4G network and 5G network will co-exist in the future, just like 4G and 3G co-exist today. So we are continuing to invest significantly in our 4G network and upgrading many 4G sites to 4.5G. That means Vodafone customers will have a consistently awesome experience. And wherever you are, you can get access to the best available network experience from Vodafone.

Is this really 5G – or more like 4.5G or 4.9G?

Vodafone is rolling out 5G, according to 5G standards (based on 3GPP Release 15). This standard defines the 5G New Radio interface (5G NR), operating in a non-standalone mode i.e. using 4G as the anchor network. It is GSMA R15 5G compliant and as rolled out in other world leading markets.

We’re launching 5G in the most popular global spectrum band (3.5GHz). This technology will form the foundation upon which we will build our 5G network through 2020 and beyond – and has been tested in live international networks including Vodafone Italy (which launched 5G in June).

Due to mobility management and 4G/5G carrier aggregation features, our customers will move seamlessly between networks.

Can I use 5G when I am roaming overseas?

5G is currently not available when roaming overseas. However, we will be looking to make 5G roaming available as soon as we can in the more than 100 destinations we currently offer roaming to our customers.

When roaming overseas, you will able to use 4G just as you do now.

Will the 5G network support eSIM capability?

As part of our 5G ecosystem rollout, we will be integrating eSIM capability for eligible phones and cellular wearables (eg smartwatches) from mid 2020. This will open up enhanced possibilities for what you can do with your device.

If you want to stay up to date on our eSIM launch, you can register your interest here.

Is 5G safe to use?

Yes, 5G is safe. The Ministry of Health and the World Health Organisation offer factual information on their websites. Over 30 years of research has been done on the effects of radio waves from mobile phones and there are no known negative health impacts.

Learn more about 5G and health.

What is the difference between 5G mobile and fixed wireless broadband?

Vodafone is building a national 5G network, which includes upgrading cell sites around New Zealand. This will mean that we can offer 5G connectivity via a range of devices.

From December 2019, New Zealanders will be able to buy 5G enabled phones using the Vodafone 5G mobile network.

In 2020, we expect to offer a fixed wireless solution which means we can offer broadband to businesses and homes via a 5G router, as an alternative to cabled broadband access.

We recently showed Kiwis the potential of fixed wireless broadband via a trial at Wellington Airport. Read more here.

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