What you need to be 5G ready, set, go!
Where is 5G available?
Vodafone NZ launched its 5G mobile network on December 10, 2019.
Want to enjoy 5G now?
What makes 5G better?
5G. Some are calling it an exponential leap forward in speed, reliability and connectivity – the biggest innovation in communication for over a decade. But what does this actually mean for you?
It means things are going to change. Life is about to become smarter, safer, more efficient, more reliable than ever; in ways most of us can’t even imagine.
Vodafone Group has already launched 5G networks in the United Kingdom, Germany, Spain and in Italy. Since then, people have already begun to experience world-changing innovations in healthcare, manufacturing, automobiles, transport, agriculture, gaming, media and entertainment. Today, Vodafone NZ has launched New Zealand's first 5G mobile network, now available in parts of Auckland, Wellington, Christchurch and Queenstown.
So if you want to be the first to try life to the power of 5G, come with us, Vodafone. Together, let’s see what 5G can do.
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Frequently asked questions
Why has the date for the 5G add-on changed from 1 July 2020 to 1 July 2021?
How can I access 5G?
How much will I pay for 5G?
Why is there a charge for 5G?
Is 5G for me?
How can I tell if my plan is 5G ready?
You can also check if your plan if 4G capable by looking in the notification bar (usually on the top section of your screen). If you can see “4G”, it means your plan is 4G capable and therefore 5G ready.
What’s the difference between a 5G ready plan and having 5G access?
How much data will I use on 5G? Do I need to be on a plan with unlimited data?
Will 5G work on my current phone?
What 5G phones are available with the launch of 5G?
More 5G phones will be released during 2020, however, we do not have specific release dates from manufacturers such as Apple, Huawei, etc.
You can buy a Vodafone approved 5G phone from Vodafone NZ and other selected retailers.
Will Vodafone be selling any Apple or Huawei 5G phones at the launch of 5G?
I live outside of the areas where 5G will be available at launch, should I buy a 5G phone now?
We cannot guarantee dates of when 5G will be rolled out to specific areas, but will continually provide updates on the 5G roll out.
Can I use a 5G phone that was bought outside of New Zealand or parallel imported, to access Vodafone NZ’s 5G network?
When will 5G start to roll out around New Zealand?
Which areas will get 5G first?
When will I be able to get 5G in my area?
Our goal is to bring 5G coverage to 90% of New Zealanders within 3 to 5 years.
We cannot guarantee dates of when 5G will be rolled out to specific areas, but will continually provide updates on the 5G roll out
How fast is 5G?
What does latency mean, and why does 5G reduce latency?
What about 4G?
Is this really 5G – or more like 4.5G or 4.9G?
We’re launching 5G in the most popular global spectrum band (3.5GHz). This technology will form the foundation upon which we will build our 5G network through 2020 and beyond – and has been tested in live international networks including Vodafone Italy (which launched 5G in June).
Due to mobility management and 4G/5G carrier aggregation features, our customers will move seamlessly between networks.
Can I use 5G when I am roaming overseas?
When roaming overseas, you will able to use 4G just as you do now
Will the 5G network support eSIM capability?
If you want to stay up to date on our eSIM launch, you can register your interest here.
Is 5G safe to use?
What is the difference between 5G mobile and fixed wireless broadband?
From December 2019, New Zealanders will be able to buy 5G enabled phones using the Vodafone 5G mobile network.
In 2020, we expect to offer a fixed wireless solution which means we can offer broadband to businesses and homes via a 5G router, as an alternative to cabled broadband access.
We recently showed Kiwis the potential of fixed wireless broadband via a trial at Wellington Airport. Read more here