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Welcome to One NZ

Personal Help Welcome to One NZ

We’ve got all the information, tips and tools you need to get the most from your time with us. We’re always here to help – online, over the phone or in store

3 different screen views of the My One NZ App.

Manage your account with our My One NZ App

Download the My One NZ app to manage your plan, view bills, pay bills and buy Add-Ons.
You can also sign in to My One NZ from your desktop, or register here.
Download on the App  Store
Get it on Google Play

Customer Impacting Events

Mobile & Wireless Broadband ›
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Fixed Line (Fibre, DSL, HFC) Broadband & Landline ›
Excellent Very Good Good Fair Low No Connection
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Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.