Using a mobile to harass or threaten someone is unacceptable and something can be done about it. Prevention is always better than cure, and there are some simple steps you can take to help stop TXT bullying:
- Be careful about who you give your number to. Don't give it to people you don't know and don't give out someone else's details without asking them first
- If you get a TXT from an unknown number or unwanted TXTs, don't reply.
If you are getting unwanted messages there are two ways you could handle this:
- If you don't want to receive the messages at all you can use the Vodafone Blacklist service - this allows you to stop receiving TXTs and PXTs from mobile numbers you choose. The person you Blacklist won't know that you are not receiving their TXTs.
- Or you can continue to receive the messages. Here's a few things to remember:
- Don't reply to the messages.
- If you are concerned or upset by the message talk to someone you trust. - If the messages threaten to harm you, you can take them to the police.
- If you get a number of messages that concern or upset you help is available. Keep a record of the messages and don't reply.
There are a number of things Vodafone can do to help, like warning the bully, stopping TXTing from their account, temporarily barring their account or even permanently deactivating their account.
To take action we require evidence (date and time) of four calls or TXTs. Call us on 777 and we will help from there.
Other organisations are able to offer support:
- NetSafe or (0508 NETSAFE)
- Youthline or (0800 37 66 33)
- 0800 What's Up or (0800 WHATSUP) are also able to offer support.
- LifeLine or (0800 543 354) also provides free, professional and confidential telephone counselling services.