Your number – now you can do it all.
You can
port to Vodafone, move between On Account and Prepay, change who pays
and keep your same number
If you want to join Vodafone and keep your existing number, need to change your Vodafone account name, transfer your mobile number to someone else's name, change your payment method or even restructure your entire company's mobile connections, you can.
Want to join Vodafone but want to bring your existing number.
With number portability you can. No new prefixes, no changes, just
the same old number that everyone knows.
It doesn't matter
if you want to port to a Vodafone On Account plan, or to Vodafone
Prepay, just bring the following into any Vodafone store:
For more info see vodafone.co.nz/help/number-portability
We'll ask you to sign a form to confirm that you are authorised
to port your number from your current service provider. If you're
not the person authorised to make changes to the account (e.g. if
your mobile is a company provided mobile), then you'll need to get
the person who is authorised to complete the form instead.
Or, you can visit vodafone.co.nz/porting to see how to
do it online.
With home phone number portability, you can keep your existing landline number when you switch to Home phone wireless. For more information on this service please ask your sales representative or see vodafone.co.nz/home-phone.
Already with Vodafone and want to change your payment method? Well you can, regardless of whether it is from On Account to Prepay, or Prepay to On Account. If you're already with Vodafone and want to change your payment method:
This service allows you to move numbers from one person to another. Plus, you can change your payment method at the same time If you want to give your mobile number to someone else then you'll need to contact us on 777 to authorise the number to be released to another person or company. If you're not the person authorised to make changes to the account, you'll need that person or authorised employee to contact us.
After the authorisation is complete the person receiving your number can visit any Vodafone store and let the sales representative know they have a number that's been authorised to be transferred to them. They can then pick an On Account or Prepay plan they would like and the number will be assigned to this.
If you're changing your name, it's easy to update your Vodafone account details, too. We're happy to update your account details if:
It's simple and straightforward, and should only take a couple of minutes to complete. We'll also need some proof of your new identity - the form has all the details. You can download a copy of the form from vodafone.co.nz/help/name-changes If you're changing your business name rather than your own name, you'll need the company name change form. You can download a copy of the form from vodafone.co.nz/help/name-changes
We'll make the change within two working days of receiving your completed and signed form and supporting documents.
If you need to restructure some or all of your company's mobile connections, we can help you complete a change of ownership. . We need your written authority to make changes to your account, so download the change of ownership form at vodafone.co.nz/help/name-changes, complete it, sign it and send it to us
