Premium TXT services are mobile content or information services that can be accessed by TXT or PXT or via data GPRS/WAP services. These services enable you to vote on TV shows, enter competitions, receive information updates and buy content such as ringtones, wallpapers and games, and hundreds of other services. Premium TXT services are also used by charities to raise funds for their causes.
Premium TXT services are generally run using short codes. Short codes are 3, 4 or 5 digit numbers are used as the address to send the TXT message. Some Premium TXT services also use 10 digit numbers like a phone number.
Premium TXT services are provided by third parties who have arrangements in place with Vodafone to provide the services to you and where appropriate for these charges to appear on your Vodafone account. These services are created by content suppliers and delivered over the Vodafone New Zealand mobile network. They are called Premium TXT services because you buy them using your mobile phone, receive the content on your mobile phone and you will be charged a premium cost for the message.
Each service has its own unique short code. All TXTs from a short code must be initiated by you. You may have signed up to these services by responding to a TV commercial, web page, magazine ad, or by replying to the associated shortcode. You may also have signed up by providing your mobile number to your video rental outlet or bank and agreeing to receive reminder or marketing TXT messages.
The cost of a Premium TXT is variable and depends on the nature of the service. You will be informed of any charges before using these services. You can find cost information and frequency of messages on the first welcome message for a subscription services. For all other services, charges will be outlined the original advertising.
If you no longer wish to receive these TXT messages, send the word STOP to the short code that you are receiving the TXTs from. You will be unsubscribed from the service and will receive a free TXT message confirming this.
To manage your Premium TXT services spend and avoid unexpected high charges, Vodafone recommends the following tips:
The responsibility for your mobile, and the cost of any calls made from your mobile, usually rests with you. This includes Premium TXT Services used by family and friends, even when made without your knowledge. Failure to be able to pay a phone bill could result in the restriction of your telephone service and could reduce your ability to obtain credit in the future. If your phone is lost or stolen you must let Vodafone know straight away, you don't want somebody else racking up your phone bill. Call us on 777 and we will protect your account.
As part of our commitment to our customers, we have provided you with detailed information on Premium TXT services and their associated costs.
For information about your service, please open the PDF below and search for the short code from which you are receiving Premium TXTs. You will then have information related to:
