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018 - National directory assistance

Find a number or find an address

If you need to call someone or find a business, just call 018. They can help you from their up-to-date listings of all New Zealand phone numbers and addresses. All they need is a name (even if you don't know the exact spelling) and a rough address.

If the number and address are listed, they'll give them to you. If you've called from your Vodafone mobile, they'll even follow-up with all the details in a TXT.

If there's a few matches, they can help you zero in on the right one.

If you want, you can even connect directly to the number by pressing 1 - no need to write anything down.

If you need an international number, call 0172.

Directory services pricing for mobiles
Price
Calls to 018 (National Directory Assistance)
from a mobile
$1.03
Direct Connect from a mobile (Push 1 to Direct Connect
within an 018 call)
$0.49
Calls to 0172 (International Directory Assistance)
from a mobile
$1.88
Directory services pricing for residential landlines
Price
Calls to 018 (National Directory Assistance)
from a landline
$0.64
Direct connect from a landline (Push 1 to Direct Connect
within an 018 call)
$0.42
Calls to 0172 (International Directory Assistance)
from a landline
$1.93
Directory services pricing for business landlines
Price
Calls to 018 (National Directory Assistance)
from a landline
$0.74
Direct connect from a landline (Push 1 to Direct Connect
within an 018 call)
$0.42
Calls to 0172 (International Directory Assistance)
from a landline
$1.93
  • If your Vodafone mobile has a toll bar or if you're on Prepay you can't press 1 to Direct Connect
  • You can't press 1 to Direct Connect to an 0900 number
  • Pressing 1 to Direct Connect from your Vodafone mobile costs 51c, and the call itself is charged at your plans off net rate, even if it's a Vodafone number
  • If you're blocking your Vodafone mobile number from appearing on Caller ID, you can't get the follow-up TXT and you can't press 1 to Direct Connect, and you'll still be charged $1.00 for your 018 call. To un-block your number, call us on 777 free from your Vodafone mobile or you can do it yourself.

To protect people's privacy, there are two situations where 018 can't help you:

  • They can't give you an address or a name if you only have a phone number
  • They can't give you a phone number if you only know an address but not a name.

018 and 0172 services are managed by The Yellow Pages Group. For more information, or if you have a problem, call Yellow Pages on 0800 803 803. You can also find more information on the 018 website.


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