Kia Ora (welcome) to New Zealand!

We're stoked (very pleased) to have you coming to NZ and we're here to help you stay connected whether you want to use your own mobile and home network roaming in NZ or are looking to get a local SIM pack to use. If you are bringing your iPad or iPhone with you, we have SIM packs and plans for those too.

Roaming in New Zealand

If you're visiting New Zealand you can access Vodafone's network with your own mobile.

Our smart network is fast and reliable and covers 97% of where Kiwis live, work and play.

Right for you...

  • Keep your number
  • Easy for friends and family to contact you
  • No new setup required
  • You'll be billed by your home network provider
Find out more

Buy Prepay Smart

Prepay Smart comes with 3 Add-Ons that are packed with loads of minutes and TXTs to any network, plus heaps of data.

And it's FREE to receive calls and TXTs in New Zealand.

Prepay Smart includes...

  • $15 credit preloaded
  • All-in-one calling, TXT and data bundles from just $25 for 50 minutes calling, 2500 TXTs and 100MB of data
  • Up to $45 for 100 minutes calling, 2500 TXTs and 250MB of data
Find out more

Roaming in New Zealand?

Sheep

Simply activate Global Roaming on your own network before you leave home.

After that, all your calls and other services you use will be billed to your home network account.

If you have a Prepay or Pay-as-you-go mobile, you may be able to use our local recharge cards to top up your balance.

  • Will my network let me top up my phone in New Zealand?
 

Data roaming for visitors

A couple taking a photograph

BlackBerry and handheld devices

Your existing mobile email settings should work fine in New Zealand, as long as you set up for Global Roaming before you leave home.

Vodafone Mobile Connect Cards

If your laptop is GPRS or your 3G data card is compatible with our network, simply set it up for Data Roaming before you leave home. It should work fine the minute you step off the plane in New Zealand.

Other devices

If your mobile or data device is not Vodafone New Zealand approved, we can't guarantee its compatability with our network.

 

Information about our network

Cell tower

Vodafone's mobile network operates on the following frequencies:

  • A 2G GSM voice network on 900/1800MHz (almost every GSM mobile should work on these frequencies)
  • A 2G GPRS data network on 900/1800MHz
  • A 3G UMTS data network for voice, video calls and data on 2100MHz
  • A 3G HSDPA network on 2100MHz

Using a NZ SIM card?

Redirect from your home mobile

To make sure callers on your home network number can still reach you, record a new voiceMail message asking them to contact you on your alternative number, or divert all calls to your alternative number for the duration of your visit.

Problems with using your mobile in NZ?

We would like to help you

If you're roaming in New Zealand and need help with your mobile, call the customer service number of your home network in the first place.

And, we're available on the ground throughout New Zealand, so please come and talk to us!