Keep connected while you’re here on holiday or business
We're stoked (very pleased) you’re visiting NZ and want to help you stay connected either using your own mobile and home network or one of our local SIM packs. If you’re bringing your iPad or iPhone with you, we have SIM packs and plans for those too.
When you're visiting New Zealand you can access Vodafone's network with your own mobile. Our smart network is fast and reliable and covers 97% of where Kiwis live, work and play.
Simply activate Global Roaming on your own network before you leave home. After that, all your calls and other services you use will be billed to your home network account. If you have a Prepay or Pay-as-you-go mobile, you may be able to use our local recharge cards to top up your balance.
Why Vodafone is the best way for you to keep connected
The Travel NZ SIM comes with everything you need to stay connected when you're travelling in New Zealand.
Your existing mobile email settings should work fine in New Zealand, as long as you set up for Global Roaming before you leave home.
If your laptop is GPRS or your 3G data card is compatible with our network, simply set it up for Data Roaming before you leave home. It should work fine the minute you step off the plane in New Zealand.
If your mobile or data device is not Vodafone New Zealand approved, we can't guarantee its compatability with our network.
Vodafone's mobile network operates on the following frequencies:
To make sure callers on your home network number can still reach you, record a new Voicemail message asking them to contact you on your alternative number. Or divert all calls to your alternative number for the duration of your visit.
If you need help, the customer service number of your home network is the best place to start. If you’re still having problems, come and see us in any Vodafone store.