On Supa Prepay call anyone in New Zealand or our top 15
overseas countries anytime (including any mobile network or landline)
for just 89c per minute. Excludes calls to special or premium numbers
(such as 018 & 0900, voicemail calls, data calls or calls to a
Vodafone Customer Services Representative) & calls made whilst
roaming overseas.
Top 15 countries are: Australia, UK, Ireland, USA, Canada,
China, India, Thailand, Philippines, Malaysia, Japan, South Korea,
Singapore, Taiwan and Hong Kong.
Calling and video calling is charged on a minute by minute
basis.
TXTs sent to other networks in New Zealand are charged
at 20 cents per message. TXTs sent from New Zealand to international
destinations are 30 cents per TXT.
All other services are charged at standard Prepay rates.
Until notified, national video calls on Supa Prepay are
89c per minute. International video calls are $1.99 per minute.
Pay $2 to talk for up to 2 hours when calling a mobile
on the Vodafone network in NZ, during nights and weekends. Excludes
calls to all other numbers, calls made whilst roaming overseas and
video calls.
Nights and weekends are 7pm to 7am Monday to Friday and
all weekend (12.01am Saturday to 11:59pm Sunday)
Eligible calls will be charged at standard Supa Prepay
rate of 89c per minute until the cost of the call reaches $2.
Nothing will be charged for subsequent minutes until the
call length reaches 2 hours.
If the length of a call exceeds 2 hours, charging will
recommence as per the standard rate of the Supa Prepay pricing plan.
If your call is cut off for any reason and you need to
re-dial, your call will be treated as starting a new call.
BestMate 1000 gets you up to 1000 minutes to call or video
call plus 1000 texts to one Vodafone mobile number on the Vodafone
network anytime, from within New Zealand, for just $6 per month.
BestMates 2000 gets you up to 2000 minutes to call or video
call plus 2000 texts across 2 Vodafone mobile numbers on the Vodafone
network anytime, from within New Zealand for only $12 per month.
Or, BestMates 3000 gets you up to 3000 minutes to call
or video call plus 3000 texts across 3 Vodafone mobile numbers on
the Vodafone network anytime, from within New Zealand for only $18
per month.
For BestMates 2000 and BestMates 3000, minutes and texts
can be used across any of the BestMate numbers. For example on BestMates
2000, you can use 1,500 minutes to one BestMate number and 500 to
the other.
If you choose to upgrade your BestMate Add-on, you will
be charged the new Add-on Amount, less the unused part of your original
BestMate Add-on which is calculated based on the number of days your
original BestMate Add-on had remaining.
The following month we will then charge you the full monthly
fee for your new BestMate Add-on.
You can change to a lower priced BestMate Add-on by cancelling
your current BestMates Add-on.
For charging purposes, Supa Prepay calls are rounded up
to the next minute. That means, if your call lasts 1 minute 10 seconds
your BestMate Add-on will reduce by 2 minutes
You cannot purchase a new BestMate Add-on until your cancelled
BestMate Add-on has expired.
There is a $3 charge to change your nominated BestMate.
You can have only one BestMate Add-on at any one time.
If your nominated BestMate moves to another network, they
can no longer be your Vodafone BestMate. We will let you know if your
BestMate leaves the Vodafone Network, but unless you cancel your BestMate
Add-on we will continue to charge you the monthly subscription fee
until you cancel it.
Purchase TXT2000 on Supa Prepay for $10 a month and get
2000 Vodafone NZ to Vodafone NZ TXTs. Includes 2000 national TXTs
sent to a mobile on the Vodafone network. If you have TXTs remaining
under TXT2000 you will not be charged for national TXTs sent to mobiles
on the Vodafone network. Excludes TXTs sent to all other networks
and is not available for international TXTs or whilst roaming overseas.
TXT2000 Add-On is charged at the time of subscription and
renews every calendar month, either while sufficient Supa Prepay balance
is available or until cancelled
If you have insufficient balance and your Add-On fails
to renew, the Add-On will go on hold for up to 14 days from the date
the Add-On was to renew. You cannot use the Add-On, or alter the Add-On
in any other way, while the Add-On is on hold. You can cancel the
Add-On while it is on hold.
If you topup while the Add-On is on hold, it will be automatically
reactivated and the price will be deducted from your Prepay balance,
provided you topup enough to cover any outstanding IOUs and other
on hold Add-Ons you may have. If you do not make a topup within 14
days that is sufficient to reactivate your on hold Add-On, your Add-On
will be removed from your Prepay, and you'll need to buy the Add-On
again.
When you topup, outstanding IOUs and/or on hold Add-Ons
will be charged in this order (as applicable): IOU, BestMates 3, BestMates
2, BestMate, TXT2000, other charged Add-Ons. If you do not make a
topup that is sufficient to reactivate all your on hold Add-Ons, the
remaining Add-Ons will stay on hold for up to 14 days.
Any TXTs not used within 30 days of purchasing the TXT2000
Add-On will be lost.
You can have only one TXT2000 Add-On per month.
Additional TXTs, and TXTs sent to other networks in New
Zealand are charged at 20 cents per message. TXTs sent from New Zealand
to international destinations are 30 cents per TXT.
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