Breaking your You Choose contract

If your needs have changed and you want to end or change your You Choose contract, we'll do everything we can to help - but there may be fees

When do fees apply?

The size of the fee depends on how early you're cancelling and how many mobiles are involved.

12 month contracts	0-3 months	4-6 months	7-12 months
Choose 20	$40	$30	$15
Choose 30 (Starter)	$50	$40	$20
Choose 60	$65	$50	$25
Choose 120	$110	$85	$40
Choose 250	$250	$190	$90
Choose 600	$300	$225	$105
Choose 1100	$400	$300	$140

These charges exclude GST and apply to each mobile being cancelled.

24 month contracts	0-6 months	7-18 months	19-24 months
36 month contracts	0-12 months	13-24 months	25-36 months
Choose 20	$160	$160	$30
Choose 60	$160	$160	$50
Choose 120	$160	$160	$60
Choose 250	$700	$525	$245
Choose 600	$900	$675	$315
Choose 1100	$1000	$750	$350

These charges exclude GST and apply to each mobile being cancelled.

Plan transfer fees only apply if you downgrade your plan in the first 6 months of your current term

Sometimes it makes sense to renew your Vodafone contract before it ends. If that's possible on your contract, an early re-sign fee may apply.

12 Month Contracts - Early re-signs are not possible until you have completed 10 months of your 12 month contract. Early re-signs are possible in months 11 and 12 without charge.
24 Months - Early re-signs are not possible in the first 12 months. An early re-sign fee of $150 will apply from months 13 to 18 if you choose to re-sign onto a NEW term. Early re-signs are possible after 18 months without charge.
36 Months - Early re-signs are not possible in the first 18 months. An early re-sign fee of $150 will apply from months 19 to 24 if you choose to re-sign onto a NEW term. Early re-signs are possible after 24 months without charge.

Help with this website, or our products and services