Help with your mobile phone bill. One NZ.

A monthly bill, shown on the My One NZ phone App.

Pay your bill online.

You can pay your mobile bill, your mobile broadband, Wireless Broadband or Rural Broadband bill by following this link.

Pay a mobile bill now

A Pay Monthly plan means a regular payment made on a monthly basis as part of a contract.

How can we help you?

View a mobile bill

How to view your mobile bill and to find older bills.

Payment issues

How to understand and query bill issues.

Billing dates and cycle

Understand your billing cycle, due dates, and refresh dates for Add-Ons.

Fees and charges

Learn all about fees and charges that show on your bill.

Changes to service

Information to help you make changes to your service or your account.

Billing requests

Change your bill date, request another bill etc. Make all your requests using our Live chat.

Get your bill by email

We believe that digital is the best way to go, and recommend that you get your bill by email.
It's free and you can always print out the PDF we send you if you need to have a paper copy!

Follow these steps to get your bill by email.