NEON – Brilliant entertainment for the whole family

Enjoy premier TV series, hundreds of movies, documentaries and family shows

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NEON offers thousands of hours of brilliant entertainment from the minute you log on, all ad free, with premiering TV series, hundreds of movies, documentaries and awesome family viewing.

Our offer to include NEON for 12 months on any Unlimited Broadband plan is available to new customers and existing customers re-signing with us for a 12 or 24 month Unlimited Broadband plan from 8 March to 30 April 2017.

You’ll receive your NEON promo code via email within 6-10 days of your broadband service being connected. You must activate your NEON services within 60 days, using the promo code you receive to get a 12 month subscription.

Get Unlimited Broadband

Limited time offer. Broadband not available everywhere. Residential use only. Early termination fee, broadband charges and terms apply. NEON terms also apply.  See here for full terms for this NEON offer

 

Dive into a world of movies and TV with NEON

What is NEON?

What is NEON?

NEON is a subscription video-on-demand service offering a variety of movies and TV shows for streaming over the internet.

Unlimited NEON

Unlimited NEON

Enjoy unlimited access to a world of movies and TV ad free and on demand


Watch Neon

Watch Neon

Using your computer, Samsung Smart TV, Chromecast, Xbox 360, iPad , iPhone or selected Android devices*. Use AirPlay or an HDMI cable to connect to your TV Screen.

Streaming

Streaming

Streaming means instant escape. No waiting for big downloads. Choose what you want and watch it straight away.

*NEON is available on Apple iPhones and iPads which are compatible with the iOS7 operating system, smartphones and tablets with Android operating systems 4.3 of above and Samsung Smart TVs from 2013 onward (F, H, J, K models).

NEON

NEON for 12 months on any Unlimited Broadband plan

Our offer to include NEON for 12 months on any Unlimited Broadband plan is available to new customers and existing customers re-signing with us for a 12 or 24 month Unlimited Broadband plan from 8 March to 30 April 2017. You’ll receive your NEON promo code via email within 6-10 days of your broadband service being connected. You must activate your NEON services within 60 days, using the promo code you receive to get a 12 month subscription.

To activate your NEON promo code:

  1. Go to the NEON website
  2. Sign up
  3. Enter your promo code.

Check out these FAQs if you already have a NEON account.

Question

Answer

  1. How do I redeem my NEON promo code?

To redeem your unique promo code, go to www.neontv.co.nz and click “sign up now”. You will be requested to enter your promo code during the sign up process. If you already have a NEON account, please refer no. 3 below.

  1. How much data will NEON use?

This will change based on the quality of your internet connection it’s a good idea to check with your internet provider about any data overage charges you may have to pay. It varies from 338 MB per hour (lowest quality) up to 2.75 GB per hour (HD1080 quality) video stream. Make sure you have the My Vodafone app on your phone to keep track of your data usage.

If you’re watching NEON on the iOS or Android app you can use the bitrate selector to choose the maximum streaming quality.

  1. Can I use a NEON promo code with an existing NEON account?

Existing customers with no promo code:
If you are an existing NEON customer with no promo code simply enter promo code details in My Account.

Existing customers pending cancellation:
If you are an existing NEON customer pending cancellation (i.e. you have requested to cancel your NEON subscription but you are still within the 30 day cancellation period.) you will need to wait until your account is fully cancelled.  Then simply renew your account and then add promo code in My Account

Existing customers currently using a promo code:
If you are an existing customer currently using a promo code you will not be eligible until the last month of your current promo code,  then can simply add the promo code in My Account   

For help on managing your Account and promo codes please click here.

  1. I’m have trouble while trying to redeem my NEON promo code?

Double check that you've entered the code correctly.

If you're still having trouble contact NEON via their Support Page or Live Chat and they can get things sorted for you.

If your promo code was given to you by Vodafone, please get in touch with us and we’ll be able to help you.

  1. What happens when my NEON promo code expires?

NEON will email you a few days before your promotion is about to end to let you know. You just need to make sure you’ve opted in to receive emails so we can remind you when your promo offer is coming to an end.

Also, when you’re on the last month of your promo offer, you’ll be able to see when your promo is coming to an end in your ‘My Accounts’ page. After it expires you’ll get the option to renew to a paid subscription. If you don't choose to renew and move to a paid subscription your NEON service will end and you won't be charged anything.

  1. What does it cost to use NEON after the promo code expires?

After your promo code, it's only $20.00NZD per month to keep exploring.

  1. How do I check when my NEON promo code expires?

NEON will email you a few days before your promotion is about to end to let you know. You just need to make sure you’ve opted in to receive emails so they can remind you when your promo offer is coming to an end.

Also, when you’re on the last month of your promo offer, you’ll be able to see when your promo is coming to an end in your ‘My Accounts’ page. Just go to your ‘My Account’ page and check under your payment details.

  1. How can I watch NEON content?

NEON is currently available to watch on your computer through neontv.co.nz as well as through downloadable apps for your iPad, iPhone and selected Android devices.

To get NEON on your big screen there's an app available for Samsung Smart TVs*, an Xbox 360 app, Chromecast and AirPlay support or you can connect to your TV via an HDMI cable.

To see a full list of supported devices click here.

  1. Do I need Sky TV to use NEON content?

No, NEON is a service that uses your Broadband Data and Home Phone pack, there is no need for either a SKY or Vodafone decoder.

  1. Can I keep my NEON promo if I leave Vodafone?

We reserve the right to cancel NEON promotional subscriptions if you leave Vodafone or change to an in-eligible mobile plan.

  1. How can I get help to use NEON?

If you're having trouble contact NEON via their Support Page or Live Chat and they can get things sorted for you.

  1. How many devices can I use NEON on?

You can register on five of your favourite devices, plus watch along on any two devices at the same time. Best of all, when you play NEON on a device, it'll automatically be registered to your account.

If you want to swap out one device for another, you can choose to do so every 30 days by going to My Account/Device Management.

Check out NEON FAQs for more