Top up Prepay mobile or mobile broadband

There are heaps of convenient ways to top up your Prepay mobile or mobile broadband. So you'll always have enough credit to keep in touch and do the things you love.

 

Important things to know

  • To keep your mobile number active, make sure you top up regularly
  • If your prepay balance goes below $5 you'll get a "low balance" TXT to remind you top up. You'll get this free TXT no matter where in the world you are. To stop getting these TXTs call 777 from your mobile
  • If you have zero credit you can still call 111, Vodafone customer service on 777, receive calls for 365 days after your last top up and use any Add-Ons with allowance still remaining
  • You will need to have at least 1 cent balance to be able to call 0800 or 0508 Free call numbers
  • All Supa PrepayPrepay top ups are valid for 365 days. If you don't top up within the applicable expiry period, you will lose any remaining balance. Your mobile number will be deactivated and recycled for someone else to use. We'll TXT you to remind you if you need to make a top up, so you'll have plenty of notice
  • Want to make it even easier to use a credit or debit card to top up? Register your card in, payment options and add a new card in the "Manage my credit/debit cards" section. Or call us on 777. Then you wont have to enter your credit card details each time you top up or make a payment.
  • Vodafone currently accepts Visa, Mastercard, American Express, and Diners Club cards.
  • If you have no money to top up right away, just freeTXT IOU to 468 and we'll instantly give you a $5 credit, which you repay next time you top up plus a 20c fee.
  • You must be registered for My Account online to use the My Account iPhone or Andriod App or m.vodafone.co.nz on your mobile.
  • Vodafone is PCI compliant which means we're able to process, store or transmit credit card information in a secure environment without having to keep your credit card details stored in our system. This is standard banking practice, and complies with the Global Credit Card standard
 

To top up someone else's account sign into My Account, Select "Make a payment or Top up" from the left-hand menu, then follow the prompts.



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