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Via the Phone

Latest software and firmware updates

Version: VTP V2.2.17.1933

Minimum system requirements

  • Laptop computer with standard USB interface (USB 2.0 recommended)
  • Microsoft Windows Vista 32/64-Bit, Windows 2000 (SP2), Windows XP or XP Pro Operating Systems
  • 256 MB of system memory, 64 MB recommended
  • 100 MB hard disk storage

Version:


Usage

The Vodafone Mobile Connect software includes a usage meter; this has been integrated to give an approximation of your data usage, the amounts shown can vary from your actual usage.

There are a number of factors which could influence the accuracy of the usage meter. These include but are not limited to:

  • The usage meter date settings in the Mobile Connect software do not coincide with your billing cycle
  • Closing the software, the notebook hibernating or shutting down the notebook without first pressing the Disconnect button in the Mobile Connect Software
  • Connecting via any other means other than pressing the Connect button in the Mobile Connect software
  • Manually resetting the usage meter in the Mobile Connect software
  • Reinstalling the software at any point after initial usage
  • Removing the SIM card from the Vodafone Mobile Connect Card, using it in another laptop/device or using a different SIM with the Mobile Connect card

It is also important to note the following:

  • All amounts shown in the Usage window are approximate.
  • Various factors, including other programs running on your computer (e.g. automatic updates or compression software) may cause differences between the amount of data shown as transferred in the Usage window, and the transfer actually recorded by Mobile networks. These differences may sometimes be large.
  • Your actual usage, rounded up as per our rounding policy, will be recorded in your monthly bill and our charges are calculated on this basis.

General queries

If you have a general question about setting up or using your Vodem, call us on 777 free from your Vodafone mobile, on 0800 800 021 from another network, or on +64 9 3552007 from overseas.

Technical Helpdesk

For more technical support, please call 0800 921 021 free from any mobile or landline, or +64 9 355 2007 if you're overseas.


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