Getting started

Get help with setting up your device, familiarising yourself with the software and more.

• Quick start guide
• Get started on a PC
• Get started on a Mac

Help with my plan

Find out about monitoring or increasing your data allowance and changing your plan.

• Check your usage
• How to monitor your usage
• What happens if I go over my data limit?
• Tell me about Double Your Data
• Can I have more after I have used up the double data?
• I want to upgrade my plan

Help with my device

Choose information specific to your device to help with your hardware queries.

Help with data roaming

Work out the smartest way to use Mobile Broadband while you're roaming.

Data roaming costs

	Country	Network	per 10KB	Min. Block	Min. Cost
	Australia	Vodafone	$0.10	10KB	$0.10
	United States	AT&T	$0.10	10KB	$0.10
	United Kingdom	Vodafone	$0.10	10KB	$0.10
	Italy	Vodafone	$0.10	10KB	$0.10
	France	Vodafone	$0.10	15KB	$0.15

View the full data roaming cost table *Note:All prices are in New Zealand Dollars

Top 10 tips for avoiding bill shock when roaming

1. Use the Roaming Assistant
2. Use the most cost-effective network
3. Disable any auto (silent) updates in Windows or on Anti-virus software
4. Ensure your computer virus/spyware scanner is up-to-date
5. Optimise your email before you leave
6. Block popup windows when browsing the internet
7. Avoid websites with heavy media content eg streaming video or audio
8. Disconnect your data session when you're finished
9. Use your handset for previewing all emails and your laptop to work on specific email
10. Consider dedicated email devices such as Blackberry

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