Terms & Conditions

  1. The TALK100 Add-On gives Supa Prepay customers up to 100 anytime calling minutes to any New Zealand mobile or landline for $25 per month.
  2. The TALK100 Add-On will automatically renew on the monthly anniversary of the purchase date, subject to sufficient credit availability.
  3. If there is insufficient credit available on the renewal date, the TALK100 Add-On will be put on hold for up to 14 days. If sufficient credit is added during that period, the TALK100 Add-On will be re-activated.
  4. For charging purposes, Supa Prepay calls are rounded up to the next minute. For example, if your call is one minute and ten seconds, your TALK100 Add-On will reduce by two minutes.
  5. Any outstanding IOU credit will be repaid, and any applicable BestMate1000, 2000 or 3000 Add-Ons will recur, prior to the TALK100 Add-On renewing.
  6. Calls made using any of the following services will be charged at the usual rates, and deducted from the customer's prepay balance:
    • International numbers;
    • Special or premium numbers (e.g. 0900);
    • Voice services (e.g. 018, voice mail);
    • Data calls and usage;
    • Video calling;
    • Roaming services.
  7. BestMate1000, 2000 or 3000, Family and Top Up Bonus calling minutes will be used prior to your TALK100 Add-On calling minutes.
  8. If a call is eligible for $2 for 2 calling promotion and the TALK100 Add-on, the TALK100 Add-on minutes will be used and the $2 capped rate will not apply.
  9. Vodafone Prepay terms and conditions apply.