PC Protection

Terms and conditions for fixed line internet customers

Please note: These terms and conditions apply to customers who purchased PC Protection from 17 March 2015.  If you purchased PC Protection before 17 March, you can find your terms here

Vodafone Security - PC Protection comprises services provided to you by, respectively, Vodafone New Zealand Limited ("Vodafone") and F-Secure.

  1. Access to Vodafone Security Pay Monthly - PC Protection via Vodafone requires a Vodafone fixed line internet plan and cannot be purchased by itself.
  2. You can buy a Vodafone Security - PC Protection single licence for a monthly fee of $5 or buy a block of 3 licences for $10 per month. You can upgrade from 1 licence to 3 licences however, you cannot downgrade from 3 licences to 1. If you buy a 3 licence block you will be given 1 licence key that can be used on 3 separate computers. Please note: the pay monthly option is only available to Vodafone fixed line customers.
  3. The Vodafone Security - PC Protection client is 81MB. Downloading and using this will count towards your monthly broadband data allowance or, if you are on a dial up plan with limited hours of usage, your dialup hours.
  4. You don't need to activate all three installations immediately but will be charged for the 3 licence block whether all 3 installations are active or not.
  5. As part of the sign up offer, you will get the first 3 months of your Vodafone Security - PC Protection monthly fee free from the 1st of the month following activation of your licence key.
  6. At the end of the first 3 months, you will be automatically charged for this service at the rate corresponding to the number of licences you have purchased.
  7. You are only eligible for the 3 months' free deal if you have not previously purchased a Vodafone Security - PC Protection licence.
  8. Vodafone Security - PC Protection is billed on a monthly basis in advance on the 1st of the month following activation of your licence key. If you cancel any of these services part way through the month you will still be billed to the end of the month.
  9. To cancel this service, use the 'Cancel your PC Protection pack' button under the 'Add PC Protection' option in My Account or contact the Vodafone fixed line and broadband team on 0800 438 448.
  10. Once you cancel your licence, you will no longer have any access to Vodafone Security - PC Protection updates unless you re-subscribe.
  11. It is your responsibility to keep your Vodafone Security - PC Protection up to date to ensure that your computer is protected from the latest viruses and spam.
  12. Your Vodafone Security - PC Protection licence is with F-Secure which is providing Vodafone Security - PC Protection to you via Vodafone. Vodafone will provide customer services in relation to Vodafone Security - PC Protection as an agent of FSecure. You can contact Vodafone customer service by calling 0800 438 448, 6am – 11pm, 7 days a week if you are a Vodafone fixed line broadband subscriber. (If you are not a Vodafone Fixed Line customer and have purchased the 12 month licence you can contact us on 0800 921 021).
  13. F-Secure are not responsible for your Vodafone fixed line internet plan, which is provided by Vodafone under a separate contract.

Consumer terms and Residential Broadband, TV and Fixed Line Terms and Conditions apply.

Terms and conditions for 12 month licence key customers

Vodafone Security - PC Protection comprises services provided to you by, respectively, Vodafone New Zealand Limited ("Vodafone") and F-Secure.

  1. You can buy a Vodafone Security - PC Protection single 12 month licence for a one off fee of $60.
  2. We will email your unique Vodafone Security - PC Protection licence key to you on the next business day following purchase.
  3. The initial download of your Vodafone Security - PC Protection client will consume 81MB of your monthly broadband data allowance.
  4. It is your responsibility to keep your Vodafone Security - PC Protection up to date to ensure that your computer is protected from the latest viruses and spam.
  5. Your Vodafone Security - PC Protection licence is with F-Secure which is providing Vodafone Security - PC Protection to you via Vodafone. Vodafone will provide customer services in relation to Vodafone Security - PC Protection as an agent of F-Secure. You can contact Vodafone customer service by calling 0800 921 021, 24 hours a day, 7 days a week, if you are a Vodafone mobile broadband subscriber.
  6. F-Secure is not responsible for your Vodafone mobile broadband plan, which is provided by Vodafone under a separate contract. Terms and conditions for Vodafone mobile broadband customers apply.

On Account Mobile Broadband terms or Prepay Data terms and Conditions apply.

Learn more about this computer security software.