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NEON Offer Terms - 2015

Terms and Conditions (before 17 March 2015)

Please note: These terms and conditions apply to customers who signed up before 17 March 2015. If you signed up from 17 March, you can find your terms here.

  • NEON giveaway for 6 months offer available when you sign up to NEON and Unlimited Broadband data and home phone, both on a 12 month term.
  • Unlimited broadband data for residential purposes only, traffic management policy and terms apply.
  • NEON giveaway for 6 months applies from your first full month charge, you may be charged for your first part month on a pro-rated basis.
  • For the first full 6 months from when your broadband is connected, your base monthly charge will be for your Unlimited broadband and home phone services only, with no monthly charge for NEON.
  • For the following period of up to 6 months, you will be charged an additional $10 per month for the remainder of your 12 month NEON subscription.
  • To activate NEON, you need to log into My Vodafone (through vodafone.co.nz) to access your one time voucher code, which you can then redeem on the NEON website (neontv.co.nz) for access to the services. This code will be available as soon as your Unlimited broadband and home phone is connected.
  • You must activate your NEON services using the voucher code within 30 days of your Unlimited broadband data and home phone connection to be eligible for the offer.
  • You should activate your NEON services immediately to get the 6 months free upfront (i.e. during the initial period when you are not paying an additional $10 per month for the NEON services).
  • However, if you do not activate your NEON services on the same day as your broadband connection, you will still receive NEON services for free for a total of 6 months (and for $10 extra a month for the remaining 6 months) but you will start being charged $10 a month extra on the 6 month anniversary of your broadband and home phone connection, which will revert back to no extra charge once you’ve had your broadband and home phone connection for 12 months.
  • NEON services will automatically end 12 months after the day the NEON services were activated. If you want to continue NEON after 12 months, you will need to re-activate NEON either directly through the NEON website (neontv.co.nz) or by signing up to any current Vodafone offer for NEON services.
  • A $299 early termination fee applies to Unlimited Broadband data and home phone plus NEON.
  • Offer includes free modem and standard broadband connection for new Vodafone customers. $14.95 modem postage and handling charge applies. For ADSL, Cable and Fibre see full terms here, for VDSL see VDSL terms.
  • A $100 change fee applies if you re-sign (including as a result of moving house) or move to another Broadband and home phone or Broadand only plan during the 12 month term.
  • Broadband not available everywhere
  • Offer available for a limited time.
  • If our third party supplier stops providing NEON services which means that we can no longer make it available to you, you will be able to terminate your agreement without any early termination fees.
  • Residential Broadband, TV and Fixed Line Terms and Conditions apply.
  • NEON Terms and Conditions apply.
  • Joining credit (1 month free) offer not available with this NEON offer.

Monthly base charges:

Unlimited Broadband data and home phone package

Monthly base charge for first 6 months

(Unlimited Broadband data and home phone plus NEON at promotional 6 month price)

Monthly base charge for second 6 months

(Unlimited Broadband data and home phone, plus NEON)

Monthly base charge after 12 months

(Unlimited Broadband data and home phone only)

Standard ADSL
$99
$109
$99
VDSL
$109
$119
$109
Fibre – Ultra Fast 30
$99
$109
$99
Fibre – Ultra Fast 100/20
$109
$119
$109
Fibre – Ultra Fast 200/20
$129
$139
$129
Cable - Ultra Fast 50
$99
$109
$99
Cable – Ultra Fast 100/10
$109
$119
$109

Customer Impacting Events

Mobile & Wireless Broadband ›
Excellent Very Good Good Fair Low No Connection
Fixed Line (Fibre, DSL, HFC) Broadband & Landline ›
Excellent Very Good Good Fair Low No Connection
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